Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Viewing/paying sellers Invoice on mobile App.

I’m not quite sure where to find this option using the EBay application. I used to go to Help>then work my way to the one-time payment option. Can no-longer use this route anymore, any suggestions using the mobile app? Thanks

Galaxy nine note

Galaxy nine note You guys just took my money off my car but he say that I didn’t purchase the phone I want my money back

Gift card issue

Hello, since yesterday evening my gifts card balance is not showing, then if I want to enter another gift card is showing me “we ran into a problem. Please try again later” please help me out of this so I can make payment for my items. Thanks

Having trouble loading pictures

Trouble loading pictures from phone to ebay mobile app

Cannot upload multiple photos in the ebay app on Samsung S20

I have the new Samsung S20 and the ebay app will not let me upload multiple photos at a time. Is there a solution to this?

Signing in

Please help me

eBay garage needs changed

My garage is full (10vehicles) and I can not edit the contents

Scams

I found a truck on Marketplace-gave me an email address-said they’re going thru eBay motors-and that THEY would contact me yesterday morning-nothing-is this a scam

Retract offer on Mobile App

Why is it that you have to sign in to your ebay account on the desktop site in order to retract a offer? There is no setting on the mobile app to retract a offer. This should be a addition to the mobile app and not exclusively for the desktop site. T...

Why isn't there a button to decide to cancel the purchase?

I could participate in the auction and cancel it because I changed my mind, but there was no cancellation button, and besides, the number of money I paid for and the number I actually got out of the card were different. I feel like I've been swindled...

Watchlist

My watch list continues to shrink without any warning.

Email Address

For some reason the app will not accept my new email address. i no longer have the old address.

Bids list in app is days out doesn’t show current day.

My bids list does not show current day of bids. Shows bids I have made a couple days out. Not current day and bids. This same thing was happening several weeks ago. It just magically stopped doing this one day. Yesterday the 11-18-2020 it started aga...