Mobile Apps
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Canceled item because buyer was a scamer

So I canceled a sale because the buyer was a scammer and it wouldn’t let me relist it because I was over my selling limit but the first sale didn’t go through and I was never paid for it

Old user, new account

I have been with EBay for quite a few years now. I had to change my account because I forgot my password. Also, my phone number was wrong as well as my email address. I would like to retrieve my old account back so I can reconnect with the people I b...

New Address Imput

I select the option Armed Forces (AE) to add this selection as my state but when I click save it says “invalid state”!

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Email links not working properly

About 2 weeks ago links on emails stopped automatically opening the app and somehow started opening in Outlooks own version of some sort of MS Bing instead, strangely not a browser I even have on my honor 10 lite phone! Hard pressing the links to sho...

There is no way to contact ebay if...

There is no way to contact ebay if fedex delivered packages to the wrong **bleep** address, been trying to figure this **bleep** out with fedex and the seller and it is going no where, and I still haven’t gotten my money back and it’s been **bleep** ...

Trying to add photos from iPhone to ebay

I sometimes get asked when selling if I want to add new photos to the limited photos but I never personally limited photos. I just want to be able to search through my actual phone library (not the 6 photos ebay has) and add photos directly from phon...

Printing label confusion and errors

eBay won’t let me print shipping labels without changing settings on payment methods or paypal account settings. I have to resign in over and over on a separate device for each item I ship and it sometimes still won’t work. It won’t let me do it from...

Someone hacked into my account

Someone hacked into my account and they tried to checkout stuff on my account and they changed shipping address my address is 2702 East Norman Avenue, Broken Arrow Oklahoma and they changed the address to mustang etc.. i think this is honestly so stu...

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EBay Bucks cannot be monitored in the IOS app

Hello. There are no provisions to keep track of the EBay bucks feature found on the Windows EBay interface. Please add this option to the list shown in My-EBay below the settings option someplace. This information is vital to longtime EBay users Than...

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