Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay list a truck on my acct. we don’t own a truck to sell. Please remove it.

Please remove the listing. eBay mistakes. We do not own a truck to sell. This is crazy.

Need my refund

Haven’t got my refund money

Never got the rug they canceled it and never got my money back

Stop emails

I made a purchase last spring and have been getting emails every day since about the item I already purchased. I went online for directions on how to stop these emails. However in the Apple iOS there is no communications tab for me to click on to sto...

Can’t connect to Packlink

After the update last night I can’t connect to Packlink to send parcels. It keeps glitching and won’t go to the page

Shared screen won’t turn off

So my shared screen won’t turn off and and when I try to turn it off it jumps over back to the menu screen

Item description screen on app

Item description shows up for one to two seconds when you click on it then the entire description screen flashes to black. Has happened many times despite my always having my iPhone iOS updates fully installed.This appears to be an ebay bug/glitch on...

Wrong address

I have been contacting all the vendors that I ordered charms from. Some how a Sandra England that lives in California address was listed on my account. I live in Ft. Worth 10524 Flamewood Drive. I went into my sccount and deleted it and added my addr...

My purchase is rejected

I can not purchase from my cart . I after I paid using my crew card the payment is not going through , I have sufficient balance in my card

Watch list has no content yet when I try to add an item to watch it says “ watchlist is full” ?

Why is list full but has no items ?

All my purchases have been deleted

No purchases in my purchase history

Bidding Error

I have received a special offer on an item and when I click “Accept Offer” it get an “Oops, Something went wrong” icon. How can I gis this?

Can’t list an item

I tried to list an item but something popped up and said that my account has been placed on hold due to non payment billing l. But everything I’ve purchased been payed for. What do I do?

Scrolling through items that I may be interested in buying

When I’m scrolling through possible items I may be interested in buying I keep seeing the same items over and over I don’t know if it’s because it thinks I’m scrolling too fast and I’m not seeing the items good enough and it will keep showing me that...