Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Purchase Oder gets Doubled

Hello, when I buy an item on the iOS eBay 6.9.5 app I’ll hit Buy it Now then Pay Now which places the order. But after those steps it will show me a screen that says “You have committed to buy this item” (pic below) under which Pay Now is highlighted...

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User avatar by Explorer
  • 59 Views
  • 0 replies
  • 0 helpful

Filtering Searches doesn’t work.

So I’m trying to find a Nintendo brand Wii remote so in the filter I selected Nintendo only. Now I understand that the sponsor items will show but why do the unbranded when I didn’t add them into the search and they do have an option. This is very an...

eBay refuse to help me

The seller shipped my item to wrong address he took my money just like that when I call fedex the item was delivered to wrong address I never change my address on eBay I used same one nobody try to call fedex and check with them seller or eBay this i...

Refund

Want a refund on order 20-06224-07134

User avatar by Enthusiast
  • 76 Views
  • 1 replies
  • 0 helpful

Gift cards

I can’t find out the balance of my gift cards .it lets me punch in code on card but won’t let me go any further

Email

My email is incorrect in the APP. Been waiting for IT to fix it for several days

User avatar by Pathfinder
  • 68 Views
  • 1 replies
  • 0 helpful

Not letting me pay

ive been trying to pay for items but it keeps saying to try again I have tried PayPal and all my cards

Ebay App Crashes

Using a Oppo R11s with Android 7.1.1, and until I noticed yesterday, the app worked fine. Now it crashes whenever it boots up. I Reinstalled it and it worked until I logged in. Crashes resume again after logging in, tried clearing cache and data to n...

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