Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Making app payments

Hi, I'm pretty happy with the app except for one thing. This is that I try to pay using PayPal and am prompted to sign into PayPal, then must tick a tick box to 'prove I'm not a robot', this is authorised, then am asked to sign in again, and it repea...

App allows violation of Ebay rules

As a seller how are “open box” cell phones listed as “New”. “Used” phones are listed as Open box with wear & tear.App should be able to report or remove such listing that are clearly not obeying the rules. Just a spell check for each listing category...

User avatar by Rising Star
  • 71 Views
  • 0 replies
  • 0 helpful

Check out

Are used to be able to use my credit card over and over and now I have to load the information every time I buy something. Is this a glitch

Payment on hold despite delivery confirmation

I’ve contacted both the buyer and the shipping company and both have confirmed the arrival of the package. I shipped it shortly after the order was placed and it was delivered the next day. Despite this eBay is still holding my payment and it’s impos...

DA7C33B9-674D-4EE9-8B14-00C95900F797.png
User avatar by Explorer
  • 76 Views
  • 0 replies
  • 0 helpful

The new managed payment method

Yo this new payment method sucks! They won’t even let me use PayPal anymore to get my payments from sales! Let eBay know to get rid of this new payment method and give me back the access to get payouts from PayPal

User avatar by Rising Star
  • 90 Views
  • 1 replies
  • 0 helpful

Links in Gmail app opening in Chrome, not eBay app

I'm using the Gmail app on my iPhone for email, as well as Chrome for browsing. Links in emails normally open in Chrome, but until a few months ago, links in emails from eBay would open directly in the eBay app. A few months ago, however, that change...

User avatar by Rising Star
  • 2767 Views
  • 8 replies
  • 2 helpful

Purchase Oder gets Doubled

Hello, when I buy an item on the iOS eBay 6.9.5 app I’ll hit Buy it Now then Pay Now which places the order. But after those steps it will show me a screen that says “You have committed to buy this item” (pic below) under which Pay Now is highlighted...

793D009B-9677-4417-BD5D-7E921AD6A023.png
User avatar by Explorer
  • 59 Views
  • 0 replies
  • 0 helpful

Filtering Searches doesn’t work.

So I’m trying to find a Nintendo brand Wii remote so in the filter I selected Nintendo only. Now I understand that the sponsor items will show but why do the unbranded when I didn’t add them into the search and they do have an option. This is very an...

eBay refuse to help me

The seller shipped my item to wrong address he took my money just like that when I call fedex the item was delivered to wrong address I never change my address on eBay I used same one nobody try to call fedex and check with them seller or eBay this i...

Refund

Want a refund on order 20-06224-07134

User avatar by Enthusiast
  • 76 Views
  • 1 replies
  • 0 helpful

Gift cards

I can’t find out the balance of my gift cards .it lets me punch in code on card but won’t let me go any further

Most Marked as Helpful Authors