Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Message Issues

I received several messages from sellers, but when I try to reply I am informed that the email can no longer be accessed. If I retry sending a new message, it works.

Sold item and didn’t get paid

Hello I sold a few pairs of shorts back awhile ago. Buyer claims they paid for them and the money never showed up. I still haven’t received money from eBay. It says I can relist my item, I shipped them already to the so called buyer. I can’t resist!

eBay don’t allow me to use any card

it says I can’t use any card in my country

Stanley snips

I recently bought what I thought was Stanley snips but on closer inspection they are definitely fake I informed EBay but it seems my only course is to send them back to seller for refund I don’t think that is good enough, he can refund me and then se...

Can’t use my debit card

I’m trying to buy a computer on eBay I’m using my debit card and two eBay gift cards. When I used the eBay card it brings the total down but when I use my debit card it stays the same. Some help here?

May address

Hi I Both parcel and I Cancel the order very called the pay pal I have problem with my address to return my money my order number is 0206228 22277i need my money come back tanks

Canceled order

Seller canceled my order waited 2 weeks

Item

A item I recently purchased was no longer available but the item still processed and I used a promotion code. How can I cancel this and get my promotion code back?

Didn’t get my order, eBay won’t let me make a claim.

i purchased an item approximately 5 months ago. I had previously contacted the seller and he said eBay said I need to make a claim. However the app won’t let me and goes into identity verification over and over and over till I give up. So I am out of...

L’assistenza più inutile del web

Non ho mai avuto un esperienza di abbandono del cliente come la vostra!vi lamentate di Amazon che vi può solo insegnare a lavorare!sono anni che acquisto su ebay spendendo migliaia di euro e il risultato è avere zero assistenza e zero comprensione di...

I am not a business just a collector

I’m not a business, I’m a long time comic collector and am selling much of my collection because I just had a baby. You should not be asking for my social or bank account information. PayPal has always worked fine. I am a personal seller. I do not fe...

Payouts

Please go back to doing payouts through PayPal it’s an inconvenience for people to wait for an assigned day to receive money for a item sold. PayPal doesn’t take as long as you all will to get people their money. It’s a pandemic for God’s sake some p...