Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

No refund

I canceled my order and it says all refunded but well, theres none of that money came back to me.

Emails

It won’t let me cancel getting emails

User avatar by Adventurer
  • 69 Views
  • 0 replies
  • 0 helpful

Refund money

They won't refund my money for some boots that I cancel, they won't let me buy and my card is fine.

User avatar by Enthusiast
  • 63 Views
  • 0 replies
  • 0 helpful

PlayStation 5

I didn’t receive my package from this seller.. He took my money when I asked that I had made a mistake on the order me and my bank been trying to get in contact with you all. But we’re getting no luck in contacting anybody from EBay.

Making app payments

Hi, I'm pretty happy with the app except for one thing. This is that I try to pay using PayPal and am prompted to sign into PayPal, then must tick a tick box to 'prove I'm not a robot', this is authorised, then am asked to sign in again, and it repea...

App allows violation of Ebay rules

As a seller how are “open box” cell phones listed as “New”. “Used” phones are listed as Open box with wear & tear.App should be able to report or remove such listing that are clearly not obeying the rules. Just a spell check for each listing category...

User avatar by Rising Star
  • 71 Views
  • 0 replies
  • 0 helpful

Check out

Are used to be able to use my credit card over and over and now I have to load the information every time I buy something. Is this a glitch

Payment on hold despite delivery confirmation

I’ve contacted both the buyer and the shipping company and both have confirmed the arrival of the package. I shipped it shortly after the order was placed and it was delivered the next day. Despite this eBay is still holding my payment and it’s impos...

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User avatar by Explorer
  • 76 Views
  • 0 replies
  • 0 helpful

The new managed payment method

Yo this new payment method sucks! They won’t even let me use PayPal anymore to get my payments from sales! Let eBay know to get rid of this new payment method and give me back the access to get payouts from PayPal

User avatar by Rising Star
  • 90 Views
  • 1 replies
  • 0 helpful
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