Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Guest Order not delivered

I received an order confirmation, but the link in it doesn’t work so I can’t contact either you or the seller. The order also isn’t showing on my eBay account and a second email confirmation link doesn’t work. Order number 02-06142-54478. It looks li...

I lost my money on shoes I didn’t get

Please return my money for Jordon 11 size 10 143.00

TV legs. Order return requested. Wrong item. Did not fit. Don’t have return address. Help!

Order return with refund requested. Item did not fit. Lost return address and seller. help! $50.00

Go 840 G6 not sold

Hi eBay, I still want to be sure that you are not invoicing me for a product not sold, you are invoicing me for 95 pound ana d this money is planed to take from my account this week, this is not right. The buyer is not paying the PC and you as well e...

Problem with paypal payment

Trying several times to pay an item and does not allowed me

eBay bucks

Have tried over and over again to find where my eBay bucks are or how to even use them.

Draft listings app

Can’t find draft listings in mobile app. I signed out then in and still can’t find them!

I am unable to locate ‘e bay step in’ anywhere

I have an unresolved issue with an item and I am unable to locate the ‘e bay step in’ anywhere

Invoice Issues

Hello, I have not sold anything on eBay yet and it’s sending a bill to me for an invoice fee. How can I explain this by not having any sold products.

Changed my email address

hi I have changed my email address from Najma iqraa 624@yahoo.co.uki wanted to use najmaali624@yahoo.co.uki want this to be linked to my PayPal account

Wouldn’t update on new ipad

Gave me a new id didn’t use one I have had since 2016

Sunglases

I sold sunglasses but when i al trying to click on item and open it it tells me that it is removed and see information in messages but I checked messages and there is nothing about it so can you please help me out with that

Stone/lost tablet

I ordered an Amazon fire HD 8 8th generation on the 27th of March 2020 , and up till now I’m not able to get it registered until today I was lucky to get Amazon on phone, and they told me after checking out the device that I bought a stolen/ lost ite...

Lost/stolen kids tablet

I ordered an Amazon fire HD 8 8th generation on the 27th of March 2020 , and up till now I’m not able to get it registered until today I was lucky to get Amazon on phone, and they told me after checking out the device that I bought a stolen/ lost ite...

My money was never refunded to me

Hello I bought a vape for £38.95 when it arrived it wasn’t workingi returned this item and the seller said he would refund me in full on the 10th December 2020 I have never received this refund! after 20 emails backwards & forwards they still have no...