Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Payment

The app will not allow me to make $2.03 payment. 

Fee

Hiive been charged nearly £70 fees and I have no idea why, I’ve tried finding a way to contact eBay. Does anyone know how to ?

User avatar by Enthusiast
  • 61 Views
  • 0 replies
  • 0 helpful

Pago y envío

Buenas tardes no sé a quién dirigirme pero necesito respuestas ayuda en el pago de confirmación de un producto me han derivado a una página de mi banco pidiéndome la clave de mi cuenta bancaria y después de haberse la dado no se ha hecho efectivo el ...

Can’t pay sellers fees

Hi,ebay are very good at letting you know that you need to pay your sellers fees but make it impossible to do so.... I’ve tried on the app and the main site and it’s all very vague and not very user friendly

User avatar by Enthusiast
  • 85 Views
  • 0 replies
  • 2 helpful

Getting paid for my sold items

Ebays new payment plan is **bleep**, I’ve added my bank account but still not getting paid. I’ve contacted customer service 4 times and nobody can help. I can’t edit or check my bank account details and now it feels like I’m locked out of my own acco...

Shipping

What is the easiest way to show you only ship domestically 

User avatar by Pathfinder
  • 67 Views
  • 0 replies
  • 0 helpful

charges card for no reason

my card got charged 15$ for an invoice when you dont even show that before you buy and sell it never mentions card is gonna be charged alot of money.

User avatar by Enthusiast
  • 69 Views
  • 1 replies
  • 0 helpful

Shipping label

I have no option to reprint shipping label there is no manage shipping labels option

Unauthorized charge

i just received a bank notification that I was charged 7 dollars and 20 cent so from the eBay app. I have not purchased anything in a week from eBay. In fact, I’m waiting on ebays payment of 11.09 to hit my account, and money goes missing from my acc...

User avatar by Explorer
  • 67 Views
  • 0 replies
  • 0 helpful

POSTAGE PRICES!! MAJOR ISSUES

Can any one help there is an issue on the app with postage prices. On Monday a 2nd class large letter was £0.88p last night & today it’s £28.55?? What the hell is going on?? I can’t list any more items if I can’t get the postage correct! URGENT HELP ...

User avatar by Explorer
  • 90 Views
  • 2 replies
  • 0 helpful

an item was charged double

good afternoon eBay gentlemen I need a release email for a collection which was charged twice by your portal. which I only acquired a single item and for some reason it was charged double which was not the case, the provider tells me he cannot send t...

User avatar by Enthusiast
  • 63 Views
  • 0 replies
  • 0 helpful

Wheres ebay app

I have orders on ebay i cannot get at to see wherr they are i better not get screwed very disappointed

Return label

I’m trying to issue a return label to a person but it lists my return address as an old address from over 6 years ago. My setting all show my current address but it won’t change on the return label??? Help.