Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problem selling items

For some reason eBay won’t let me sell a game console on eBay for some reason.

Hey Ebay

It’s **bleep** Christmas time, stop trying to “limit” my spending, is it your **bleep** spending? No, it’s my money isn’t it? And I can decide what to buy and how many transactions to make.

Dropping PayPal

I’m considering dropping your service. PayPal is a trusted site. Your payment service, unknown. Don’t want my bank info in every app there is. This is a mistake. You will lose customers

Technically difficulties

I can’t figure out how to change my paypal info to receive money from an item I sold

Trying to get paid

Can’t update and verify bank account. Not getting paid by eBay - please help

Translation

I bought a watch from Venezuela but the translation mode wouldn’t work to see reply’s and it’s on in my settings.i have bought the watch but can’t tell what was said and took a big chance.please help!!!

Can’t update email address

Site says the email I want to update to is already taken but all other accounts including pp use the address, why don’t system just email the update address for verification??

Bidding restriction

How can I get a bidding restriction cleared? I don’t know why it’s even on my account.

To many requests for reviews

Don’t send review requests, or make an option to disable these notifications for those that don’t wish to receive them.

Xbox S

**bleep** you guys all i want is to sell my xbox but you **bleep** destroy any chances of that with your stupid **bleep** 90 day policy and 250$ sold policy. **bleep** you i hope you and your family have a wonderful christmas

Resolved! Boy toys

Hello I payed for some boys toys it’s still didn’t arrived it’s shows me that is no more longer available plss contact me please thank you

Joules Promo linking to Superdry

Hi eBay, Just a quick note to let you know that there’s an issue on the app regarding the link to Joules on the image below and it links through to Superdry rather than Joules. Appreciate that Superdry also has a promo on, and that links through corr...

Purchase history

All my purchase history disappeared & I still haven’t received my package!

Cancel

I want to cancel my membership

Auto changed to accept offers

Hi, I set all my listings to “buy it now” and not accepting offers. I got an email that many of my listing were changed to accept offers. I had to waste a bunch of time going through and changing them back to the way I originally posted them. Is ther...