Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Updated

Hi I bought a screen protector for my iPad 8th generation I bought a screen protector for iPhone 8 Plus also a apple pen for my iPad now I have no proof I can’t get in contact with the company’s where I bought them from

Apps keeps deleting draft item specifics..

The current app on my iPhone keeps deleting my saved information in my draft listings. It is randomly removing Size Type, Size, Material, Department, etc. I typically input all of this info using my computer, and then use my app to upload pictures, B...

User avatar by Adventurer
  • 303 Views
  • 5 replies
  • 0 helpful

Tracking info

I have a return open . I already paid for the rerun at ups store. I need to put tracking number in . I’m not getting that option it keeps going to rerun page and wants me to purchase label through usps. I have already mailed return back . How do I pu...

User avatar by Explorer
  • 66 Views
  • 0 replies
  • 0 helpful

annastaffa@ntlworld.com

I’ve tried my best to retract a bid of buying a bike tent and there’s no way I can do it every I go to retract it it doesn’t give me an option and I. n5 eve email eBay

eBay’s fraud with customers

The fraud business in eBay.they didn’t send me my item and they didn’t refund me even they promised that they refunded but they didn’t they did fraud now I cannot send them msg tooI will not buy anything from eBay anymore because they are stealers an...

User avatar by Enthusiast
  • 81 Views
  • 1 replies
  • 0 helpful

Just been bitten twice by fake perfumes

Ebay is slipping fake products are slipping through the net. Been bitten twice lost £40.00 from a seller reported to eBay took the sellers side, so us honest people giving away our hard earns cash to thieves and eBay don’t give a **bleep**. This isn’...

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Verifying my PayPal

I can’t seem to verify my PayPal account! I’ve tried and tried but it just won’t let me! Helllllp please!!

Card

Please help I can't add card 

Buy it now doesn’t work

When I want to buy it now it shows me checkout error something went wrong. Please try again . I keep trying it’s not letting me buy it now ? What going on ? Thanks

refund not recieved

My last buying the baby has not recieved and you did not send me my money.It is too late.please help me to recieve my money back

Payment problem

Hello, Ebay charge me about $13, but I didn’t sell anything for months. I just want to know why they charge me whitout any reasons?

User avatar by Pathfinder
  • 64 Views
  • 0 replies
  • 0 helpful