Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Xbox S

**bleep** you guys all i want is to sell my xbox but you **bleep** destroy any chances of that with your stupid **bleep** 90 day policy and 250$ sold policy. **bleep** you i hope you and your family have a wonderful christmas

Resolved! Boy toys

Hello I payed for some boys toys it’s still didn’t arrived it’s shows me that is no more longer available plss contact me please thank you

Joules Promo linking to Superdry

Hi eBay, Just a quick note to let you know that there’s an issue on the app regarding the link to Joules on the image below and it links through to Superdry rather than Joules. Appreciate that Superdry also has a promo on, and that links through corr...

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Cancel

I want to cancel my membership 

User avatar by Enthusiast
  • 85 Views
  • 0 replies
  • 0 helpful

Auto changed to accept offers

Hi, I set all my listings to “buy it now” and not accepting offers. I got an email that many of my listing were changed to accept offers. I had to waste a bunch of time going through and changing them back to the way I originally posted them. Is ther...

Payment

Trying to purchase an item and it keeps telling me to enter my payment information.

User avatar by Explorer
  • 68 Views
  • 1 replies
  • 0 helpful

Problem

What happened with my account ?I can’t place bids(((

User avatar by Explorer
  • 50 Views
  • 0 replies
  • 0 helpful

Partial refund problem

Won’t let me send a £40 partial refund, just won’t let me process the payment even though there’s enough money in the account to do so

What did I actually buy?

I thought I bought 3 items and in my email it said the payment went through for all 3 but when I clicked review details it just took me to 1 of the items listing. Also in the app it says I only bought 1 of the 3 items.

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