Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Shipping Label

I’m trying to print a shipping label on my IPad but it says that I need to sign the billing agreement. Some help would be appreciated

App Suggestion - "do not show me this again" from saved searches

The app is infinitely better than the desktop site IMO. I’d like to recommend the following change: Please include a “do not show me this item again” option. For those of us with saved searches, there are often items that pop up in the search results...

Can’t sell on app - Drafts are missing

I went to pick up a draft for a listing on my phone that I started on my computer and it won’t let me. It gives this stupid sell on eBay walkthrough as if I’ve never sold before

Cannot leave a feedback

I was trying to leave a feedback to the seller. Kxi-8441, the product is excellent and Im very happy with it. Person deserve a good feedback

App spins when trying to list an item for sale

I can’t post a listing to sell... I get through the whole process and push post and all I get from there is the wheel of death... both my email and phone number are verified. Just not sure what the issue is.

Filtering following Brexit

Hi, Can eBay please provide a filter which includes only products sold from EU countries, thus eliminating the UK since now these are considered non EU following Brexit. The current setup is driving me nuts as now it’s not worth buying stuff from UK ...

Changed my new address but search by distance is wrong

Changed to my new address in settings, but still showing items nearest to my old address 300 miles away!

Unable to see scheduled or draft listings in the app

I am unable to see me scheduled or saved selling items in the selling section as they have disappeared from the app ?

Can’t see what I bought

I can’t see the item I’ve bought

Drafts not showing up in the app

I can’t access my drafts from my phone anymore so can’t complete listings... help!!

Can’t accept offer

I made a offer and app won’t let me accept it

Every time i make a best offer nothing happens?

Hi there. Been experiencing issues with the best offer side on the mobile app. Basically i click make best offer, then put the amount in a send offer. It then takes me to the item screen but it won’t send my offer. App is fully up to date

Why do I have to input my credit card details on every single purchase?

With the advent of the payment changes by eBay, it’s seems they didn’t plan for the app. If I want to use a card, you have to input the card every single time you purchase (why) quite the pain in the backside.

Ups label. How?

Im new at this and still learning. I sold an item with ups shipping and ebay isn’t showing me a print label option. They collected the shipping fee. Its early maybe one more cup of coffee will help. Any help ?