Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t change communication preferences

The app doesn’t let you change your communication preferences, which is the only way to unsubscribe from too many eBay emails

Cant load new app

I have been using the ebay app for a long time. Now since the update I'm out of use. That app wouldn't update so I deleted it and have been trying to reinstall it but it won't down load or install. I have shut down everything I can think of. Deleted ...

EBay Says I’ve been suspended

I tried to log in & it says user is suspended but there’s no reason why. To my knowledge I have always been a good member. Please send me a message as to why this happened.

Can’t see messages

Can’t see messages. Please correct

Cannot see message

Can’t see messages

Cant see messages

I can’t read my messages or see them

eBay messages not working

Enay messages not workingnot even showing up for inbox or sentstayes error or message expired which I know to be not true as message is newPlease advise as I have an open case

Resolved! Hacked Account

I was notified that I purchased items on eBay that I did not. I clicked on my account and my name is the same but the address is NOT mine. I need this fixed ASAP.

Listing from the app... 🙄

When I list items from the app, it is automatically putting OBO on my listings which I dont want, it suggests starting prices that are wayy too high, my photos are coming out **bleep**, and not all shipping options are available so that I dont get ch...