Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Getting iphone alerts for multiple accounts

Can anyone explain how to get alerts for more than one account without signing out and signing back in again? Thanks in advance.

Changing profile picture

I can’t find a way to change my really old profile picture, there’s no option for it

Address Change

My address shows correctly In all places after I updated my information following a long absence from selling. I have however bought several times and that address was also correct. However, when I printed my first shipping label in ages, it shows my...

eBay changes my listings after I create them!

The eBay standard envelope for trading cards is 0.51 cents for 1 ounce. I have my listings for 1 ounce. Yesterday, the app showed me in my listing i would owe 0.51 cents, but today it shows 0.91 cents. Why do i have to spend time now editing all my l...

Refund

How can I get my refund from a seller that has send my money back

Completar registro de cuenta

No puedo completar mi registro de cuenta y requiero cancelar una compra

Watchlist

Why, all of a sudden, does my watchlist reshuffle when I delete a watched item from the list? It happens when using the mobile app. Is there a way to fix this? Frustrating....

Feedback detail is locked. I could not change my comment.

I tried to change the wording in the comment section, but it kept reverting back to my standard comment. Had a very bad experience with a seller, and needed to leave feedback, but it would not let me.

Payment method

I recently moved from Germany to the US. Now ebay apparently doesnt accept my US credit card during purchasing, and if I want to change my payment options in my profile, it say I should log-on to the web page that I initially created the profile on, ...

Sold items showing as Active still!

So after a wonderful conversation with a eBay customer service rep who just told me that there has been no app updates at all when I tell him that my app seems to be screwy and that some of the features have changed. Unbelievable that a customer serv...