Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Awarded a refund that wasn’t received

I have had the worst customer experience with chatting with agents on eBay. The haven’t even deposited the refund I requested days ago and don’t seem to care about the impact it’s having on a buyer. No agent has bothered to provide a number to call e...

Sold amount

Why does my sold amount not match the actual sales when adding them up?

Resolved! 4th Feb 2021 update now I can't bid or pay

The app automatically updated and is now unusable. I can't bid on anything and I can't pay for anything. I tested these functions on a computer and that works fine do it is just the app. Can I get the old version back?

Resolved! App wont let me confirm a bid

Can bid normally on desktop. On the app when I put in a dollar amount I click confirm and nothing happens. There is also no preloaded bid amounts on the bottom like there used to be. Have cleared data/ reloaded / installed app. Nothing.

Resolved! 8 can't bid!!

I can type sn,amount, but the blue bid button just flashes and does not enter my bid. Very upset.

Resolved! App 6.10.1.2 can't bid.

On Android version 10 Motorola phone. Latest ebay app update will not let me bid. Hit place bid button and does nothing. Removed cache and data. Removed app. Rebooted phone and reinstalled app. Same result.

Resolved! New update

Unable to place bid on any item since latest app update on 5th Feb. Anyone else with same problem. Is it possible to uninstall the latest update?

Purchase

My card is not accepted. Message always says to try again.

Resolved! Unable to bid on any item

Unable to bid on any items.Reinstalled app and restarted but same issue.App version 6.10.12

Buy again History on app

Why can’t I delete my buy again history ?

Photos

Having trouble adding photos

Stop spamming me over “ Saved Items “

I dont recall saving an item on “ Save items “ section. Ebay keep spamming me leading to accidentally hit the buy button of an item you didn't even visit. How do you stop this ? This is harassment! it happened few times already. I cleared my recently...