Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

I can’t print a label! Keeps saying label can not be generated! It just started other day

Label won’t print as of Friday 2/12/21

Someone signed into my account and bid on a bunch of ps5’s

I have apple iphone 11, all my passwords were linked to icloud(big mistake and i have deleted all of them now) and someone appeared to log in to my account and bid on a couple playstations and also threw around 1200$ worth of items in my cart. The ap...

Refund buyer

I’m having a problem trying to issue a refund to the he buyer. I click on refund buyer and this is the screen that pops up.

App freezes often when you change listing by time ending sooner

Every time you go on filter and you changer to time ending soonest it freezes whole app and need to start over , really annoying

Using PayPal

I do not wish eBay to direct deposit my funds into my bank. How do I set it up to send my funds to PayPal still? It is unacceptable for eBay to take away PayPal as a way to receive my funds. I don’t know who’s is running this joke but it’s not funny,...

Watchlist, Purchases on Mobile App

My watchlist does not stay refined by ‘ending soonest’ as soon as I make a change to the watchlist like deleting an item. It seems to be defaulting back to ‘recently added’.Also, my purchases will not open. It says “Oops! Something went wrong.”Both p...

My purchases error message

I keep getting an error message when i try to access “my purchases” through iOS OS with Apple IPhone 11. Anyone experience this?

Form of payment

I’ve tried 3 days to purchase an item and each time I get a response payment didn’t go through, check form if payment. I’ve deleted 2 cards and added back in and still same message. What’s up?

Email address

Unable to remove old email address

pay problem

I dont know why but from a moment to another i cant pay! And i try whith many credit cards!

The new way to pay

I would wish they send a email showing how they paid and than when it clears and should not tell us to ship when payment is processing,only should ship now when payment has cleared, and easier way to see how they paid and status, though I do like eba...

Buyers items sent to wring buyers.

I have two tops purchased and the wrong ones sent to 2 buyers. I have received the wrong item back from one buyer but she does not have an account for refunding money. Please help.

I can’t see whose been bidding

On my active listing page it’s showed I have watchers and people bidding but when I go to my bids and offers it says there’s nothing. I don’t know what to do or how to fix it.

Mobile app not working after recent upgrade

Mobile app not working after recent upgrade. If the app automatically puts in a brand name that is incorrect, it does not allow me to change it. It freezes up and I can do nothing else with that listing. I have tried deleting the app, powering off my...