Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Sort Function

The sort function in my watch list stops working whenever I delete an item from it. (iOS App) It just randomly sorts the items.I have leave the watch list and comeback in for the sort to work again. Not a big deal, just annoying

User avatar by Explorer
  • 47 Views
  • 0 replies
  • 0 helpful

Paying false charges

after a very long time of not using EBay I began using it again in December. Right away I supposedly sold about $1,000 worth of stuff. The problem was that most of those who “bought my stuff turned out to be scammers who did not pay anything. In trut...

User avatar by Enthusiast
  • 59 Views
  • 1 replies
  • 0 helpful

PayPal

I am being told to confirm PayPal account again but there is no link.

App not working

Hi, both apps on iOS and Android are not working today. I have deleted and reinstalled to no avail. Any ideas?

buying limit

live support is unavailable, please remove the buying limit on my account, i plan on bidding on something important in 8 hours and i really do not want to lose the item because of a silly buying limit. thanks

User avatar by Explorer
  • 62 Views
  • 1 replies
  • 0 helpful

IOS ebay app automatically shuffles items

Hi. There’s a problem in my IOS app last week. After deleting items from my watch list, the remaining items in it are shuffled automatically. Despite the option “ending soon” is chosen. another problem - also shuffled “ended” list. how I can resolve ...

Listing

While listing an item, I cannot schedule a starting time, because the option is barely seen at the lower left corner of my screen. When I click on, it disappears.

Selling

Why can’t I post an item for sale? When it says “review” and I hit “list item” it just takes me back to the same page and won’t list it. Thanks!

HACKED ACCOUNT

Hi there..Several weeks ago I receive notice that my account may have been hacked from a third-party. I eBay has temporarily put a lock on my account halting all buying or selling on the website. I have tried everything under the sun to try and reach...

Selling error

Every time I try to post a new listing it doesn’t post. I don’t get an error message or anything, the post just refreshes and doesn’t list. I've update my info and it still won’t work. Anyone know a fix?

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