Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Refund

Will not send refund. Because it was sent to the wrong address

App bug

I cannot add or change a shipping method when making a sales post. It resets to default every time. It has been this way for over a month please fix it

Why I need to pay a $58 when I never sold any item

Why you guys are charging me $ 58 when I never sold any items on this **bleep** page

I’m on hold,it want let me list item ups

I try to put some shoes up and when I hit list item it says I’m on hold and to contact you guys to get it off.

Android UL3.0 Error

Seems this problem has been around for years and still remains. Just tried to look at a friends eBay listing by clicking link on a Facebook post and it will not launch due to this error. Who is responsible for fixing this?

Pictures

The app doesn’t allow me to attach files of pictures when contacting sellers. It says to adjust the settings in order to do it. But, when I go to the settings, there is no option to allow e bay to have access to my pictures neither from my phone sett...

Seller lost tracking info

How can I get tracking number on order that has been shipped days ago when the seller can’t get it for me?

Cannot get to selling on the app using iPhone XR any suggestions

Can’t get to selling on eBay app on iPhone XR keeps coming up oops something wrong any suggestions

Can’t pay

Can’t pay for the things I want to buy

Selling on app

Cannot sell says oops something went wrong

Can not get to selling section

When I try to go to the selling section of the app a message comes up saying oops something went wrong. Any advice?

Fees

I’m getting charged with $400 fee when I have not bought or sold anything on eBay

Scammers

I call the number for costumers service and I get scammed by someone today I buy shower curtain and did not receive it and they said I must put my card number in and they take my away my money

about message in android app

why was the number of characters in ebay mail limited? previously had 2000 characters, just like the computer version, you can now enter only 1000 characters. Often buyers have to write application instructions, now have to write two or more mails. I...