Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Buy now disappeared

Hey so I put a listing up and after someone put a bid, the buy now option disappeared, how do I fix it? If I can’t than whoever ends with it is getting a full refund and I ain’t selling nobody **bleep** Thank you

Payment will not go through

I have been trying to pay for my items from one seller by PayPal and keeps coming back up as needs to be payed for. I bought from another seller at same time and the payment processed successfully. Pleas help me get my items paid for. Thanks

I can find country for delivery

Hello, I want to send a gift to a friend in the USA / America. But I can't find this country in the menu for delivery my email : redhead_91_91@mail.ru 

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Listings disappeared

7 of my listings are no longer available and are not listed under not sold. What happened?

Items with bids showing up under unsold

I have had 10+ items with bids that are showing up under my unsold items? I have contacted some of the buyers to let them know there is an issue? What is going on? Is it an issue with the app or eBay I’m general?

Selling

In the past I’ve been able to use my phone to list items for sale auction style listings, including buy it now or best offer options. Today the only way I could list items was buy it now can you tell me how to fix this? I prefer to auction with buy i...

Trying to make purchase

I’ve verified everything on my account, the application won’t let me make my purchase. It takes me to an option that requires me to go to safari. I’m not sure why this is happening, in the past I never had to do this, but it’s been a long time since ...

Active listings missing in app.

Updated app this afternoon & now one of my two active listings has dissapered from the app. Attached screengrab of my "active listings" & can follow link via a qustion on the other item to see that it's still active - however doesn't appear in search...