Seller News: December 2025
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Forum Posts
Resolved! Update to app
Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.
My Apple Watch
So I ordered two different apple watches y’all sent me an email saying one was out of stock so I order another and its not showing on my account where I ordered it at
General non functional
Can’t see any order details from any purchase, past or present.
Items not arrived
I have several items that did not arrive from out of country. The details on these items are no longer available. What do I do? I can see the items but it appears as though the seller can’t be reached.
Cannot update app, sign in
I have tried more than the allotted times to access my account which is a great feature when someone else is trying to access my account. Not so much when it is me. I needed an update. Did the update, don’t know why it isn’t happening but it’s not. S...
Discrimination
Who do I sue over discrimination?
App support
Some merchants offer discounts when buying other items from store, eg “but 1, get 2 15% off.” Normally there’s a link put to other items in the sellers store. This is not working, either from search pages or on “cart” page. Had been working fine and ...
Saves
Items that I save don’t show up on my “saved” list
Notifications
Lately items to ship notifications do not change. If the notifications say I have 7 items to ship it’s actually 3. Never goes to zero. It stays at 4.
User from China spam messaging me to complete transactions outside of eBay. No way to report?
Recently, about 3 AM this morning, a user messaged me about purchasing DVD’s in Bulk, made in China, from them outside of eBay. I literally did not realize that people would or could spam messages on eBay without being caught. I messaged back and sai...
Shipping From address is not correct on my account
I no longer live in Rancho Cucamonga and when I am selling an item the shipping from address still says that I am shipping from there and calculates shipping from wrong address . I live in San Jose Ca now.
Return label return address
Hi, In my eBay settings, my address is updated but when I print the labels to ship items for sale, the return address on label is an old address. I have delete old address and only current address is on file but it continues to have old address as re...
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