Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Checkout error

When I try to pay it immediately comes up checkout error and won’t let me pay for anything

Problems linking to PayPal

I have been restricted from placing bids on items. Below is the message I got: (as seen in the attached picture. I decided to use the “link my PayPal account “ but this option doesn’t seem available on iOS app. There’s no “ACCOUNT > PAYPAL” under My ...

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Views

Has anybody had an issue getting views the first day and a half? My items get 0 views until a day or so has passed and then they go off. There is something wrong

Photos

Facing problems to add photos on the messages! when i marc the photos on my gallery , ebay ask me to give permition on phone configuration ( using Iphone 10)! When i go thrre ... there is no Photos to permit , only siri , and other app but not photos

User avatar by Explorer
  • 57 Views
  • 1 replies
  • 0 helpful

Purchase History

The purchase history items still show up AFTER I Delete them. Annoying and wastes time.

User avatar by Pathfinder
  • 36 Views
  • 0 replies
  • 0 helpful

Not letting me pay for item

I currently won an item. Therefore, I tried multiple times with various debit/credit cards and multiple devices to see if it would work. The information of shipping and billing is all correct and it keeps giving me the same error of “payment not acce...

My Purchases

I am unable to view only one item I’ve purchased, but have confirmation email that it has been paid. How do I sync my purchases regardless of shipment. I want to view so I don’t repurchase

Notifications

Thank you for sending me notifications of when you have deals of things that you think I might like but in contrast you send items to do not fit my motorcycle and then after having to research and do all the work over again it just takes up my time p...

Not letting me make a payment

Hello I wanna build a tree young basketball card and when I making a payment it is using my old address and old payment this year I’m only having problems with this transaction

Resolved! Bugs in app

Hi! So just wanted to let y’all know that each time I swipe to remove an item from my (very long) watch list, the view settings (I order my items “ending soonest”) reset and I’m left lost! I manually have to go and reset each time! Hopefully someone ...

User avatar by Rising Star
  • 83 Views
  • 1 replies
  • 0 helpful
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