Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

My polo Ralph Lauren

My polo Ralph Lauren I order isnt popping up I’m trying to track the package and I can’t find it on my ebay app

Account hold

I recently tried to post an item on eBay and it said my account was put on hold. I was wondering why and how to fix that. Thanks!

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Returning

My package was excepted to return to a write down the sellers information on the package and just give it to the post office or do I have to pay for them to ship it with my own packaging how does this work

Managed payments

Not new to eBay but new to managed payments.... do I have to ship before getting my money from eBay? Does customer have to receive before getting my money?

package problem

I ordered from some off of eBay and the item I have bough hasn’t moved location since the 15th of March nor has the persons sent me feedback on what’s going on with my purchase which was supposed to be delivered by March 22 which is today.there name ...

Payment

I have been trying to make a payment and it keeps telling me to check my card and won’t submit. I have used 3 different cards and all are fine. What is up? Do you have a limit on eBay transactions? If this continues I am done with this baloney.

Reducing price

I have reduced the price on the same items 10 times. U criticize me on everything I do, u make a mistake and it is never corrected. I make a mistake and it gives you the right to continually charge me money.

App displays Free Shipping in error

I posted my ad for three items with buyer to pay shipping as I always do, and that’s the way it shows up. Items sold, but my buyer is expecting Free shipping because my ad shows up as Free Shipping when he is looking at the Ad on an iPad. I verified ...

Scammed by EBay seller

Just recently I purchased White Air Force 1 men 9.5 from a seller here on EBay for the amount of 134.00. Because I been shopping here on this site for quite sometime and never experienced an transaction issue, I was unaware of the worse. But to fast ...