Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

First time seller

I opened an eBay account last night for the first time to start selling some of my stuff. I listed the first item yesterday and it has clearly not been listed yet. 10 hours later. Everything my friend lists gets added on to eBay within a minute or tw...

Insulting letter

Hi. I got a letter from buyer with insulting content. How I can claim on him and I would like this person to be blocked at eBay.

eBay & PayPal not jiving

eBay notes that my last 3 sales have been paid, but my PayPal account shows nothing. No holding messages or anything. Anyone else have this problem. Been selling since 2009

How to email customer service

It’s too hard to reach anybody at eBay when there’s a problem with the transaction most times you have to wait ~ until the transaction is complete no help if a problem spotted in the middle of a purchase

App not working to list new items

Now the app is not working again. It is saying it needs shipping and return policy when I clearly have that information in the listing. Cannot list any new items. Please fix as soon as possible! It always affects my business when the app is not worki...

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