Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

How can you update the eBay App??? My phone suddenly stopped my facility to use eBay stating I need

to update.However; try as I have many times daily ; it seems impossible!??Can you help??

iOS app shows incorrect number of orders and selling total $ in the selling tab

Using ipad, when I open the selling tab it shows the wrong amount for sold in last 90 days (I haven't sold anything) and also the number of orders is wrong. I have 0 and it always shows 5.

Cannot Sort or Filter Results In Recent iOS App Version

Not sure why, but I can no longer sort or filter search results. The tools typically appeared near the top of the screen, but no longer so. I reinstalled without success.

eBay app on Android not working properly

For the last two days eBay's Android app is not working properly on my phone.I have noticed that when I make a search for items, after a short while they stop autoloading below. Plus, the top search menu bar does not appear.My eBay app is up-to-date ...

iPhone 7 Not Supported ?

Can’t run eBay app now on my iPhone 7 !!!Will this be resolved soon ?Ebay has already lost business from me !

Feedback process

You allow buyers to make negative things up about the seller. Horrible system and you’re hurting your own sales. Your appeal process is even worse. Wonder what types of Humans you have reviewing those.

Need older version of app for iPhone 6 ???🤷‍♂️

It says it cannot download this app. It says I can download an older version. Where do I find it?

Resolved! ebay messages now look silly on my phone

ever since ebay started the new whatsapp-style messaging it looks ok on my computer but looks silly on my ebay phone app - see the phone screenshot I've attached. the text is tiny tiny and all squashed up to the left.is there a fix for this?

Description loses formatting when revised in the App

If I create a listing on my computer, then go to revise the Description field in the App, I get this warning. I realize it's because I'm using HTML. Sometimes I have reason to revise my Description on the fly when I'm not in front of my computer to f...

Latest iso update

Cant download eBay latest iso update so hence cant used eBay I’ve deleted eBay and tried to reinstall but keeps saying update to latest version ?

Update required

Can’t use anymore as software not compatible. No warning just did it so I’m fuming as don’t have version 17 I’m only on 15.8. You also say that you can use older versions but won’t download older version only wants to update latest version. Sort this...

Resolved! eBay app no longer has logout option?

The ability to log out of the eBay app has disappeared. Where I used to be able to tap my username and get the logout option, it now takes me to my user profile. I need to be able to switch between our seller accounts and can only achieve this by uni...

EBay update

I cannot get my iPad to update the new eBay app . Help

App failure for a long time

Hi, The eBay app is not working for me for a long time. Not through 4G/5G or Wifi. Reinstall did NOT solve it. Anyone else having that failure?Anyone was able to solve it? Thank you! Tagging (found a post about app bugs that these were taggd) elizabe...