Mobile Apps
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Belarus

Why there’s no Belarus in country and region settings in the app? I’ve used to buy from eBay with items being shipped to Belarus earlier with no problem

User avatar by Explorer
  • 53 Views
  • 0 replies
  • 0 helpful

First time seller question

So as the title suggests this is my first go ‘round with selling on EBay, I sold the item and the payment has finished processing but the payout still has not shown up in my checking or PayPal accounts (both triple checked to make sure the correct in...

User avatar by Adventurer
  • 64 Views
  • 1 replies
  • 0 helpful

PDE

Good afternoon. I am using an investment platform in Brazil, known as a PDE that clearly states on the website that it has an official contract with eBay. is this true? I may be the victim of a scam.

Purchase history

Why can’t I view more purchases? Some items take months to be delivered. I had to search through hundreds of messages to find purchases that still haven’t been delivered

User avatar by Rising Star
  • 103 Views
  • 1 replies
  • 0 helpful

Wrong address shipped but I never changed my address

My mail address was changed and not in my name or my address how did that happen and a person sent it to the wrong address but when I bought the item it said it was sending to my address then it shipped to an address I’ve never put on my account. I j...

My bank account

Hello I cannot update my bank account info because the app will not let me I give you guys my bank account numbers then the next screen has the last four digits asking me to complete the account number only problem is it’s not the last four of my acc...

User avatar by Explorer
  • 60 Views
  • 2 replies
  • 0 helpful

Messages

When I get a message, I click on the message to see what it says and a “ you have no messages “ pops up.

Image Search

Just wanted to let the developers know that while using the image search tool, if you take a photo to search with or pick one you already have, the initial search is just fine, but at the top of the results when you swipe down to see other categories...

Accepting Offer Issue

I keep getting an error message When trying to accept offer. I have tried on both the app and the webpage itself, both times getting error messages.

Unable to leave Feedback on first attempt.

In the last month or so I've noticed when I leave positive Feedback, give 5 star ratings then complete the Feedback process I get an error message that says something went wrong. I check my selections and try again. I usually have to erase what feedb...

User avatar by Enthusiast
  • 44 Views
  • 0 replies
  • 0 helpful

Damaged item

An item arrived damaged to my buyer. She commented on how well it was packaged. What is my recourse? She wants to keep the item but wants a partial refund.

Approval of Identification

my account is taking over a week in business days (7days). I really would like to post and list items not sure why i can not.

Payment

My items won’t post. They’re in draft. I put card info in. I was late on invoice. I could pay my $7.10 I owed, but now PayPal isn’t option for payment. New at this. I need help.

User avatar by Enthusiast
  • 38 Views
  • 0 replies
  • 0 helpful