Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Searching “Sold Items” Not Working

Having issues doing research on sold items on the app. In attempting to see what the going actual sales rate is for some items, I keep getting “No Exact Matches”...which is obviously not the case. There should be dozens, if not hundreds, of items tha...

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Label info

I’ve updated my address in Ebay and PayPal but my shipping labels when I sell an item are still showing my old address. How can I change this?

Resolved! Feedback

I have been trying to change a feedback I left for a seller. Can you tell me how to do that.

Waiting on item!!!!

I bought a pair of sneakers on March 19th, the item was shipped and sent to the authenticator and has been there ever since. I was supposed to receive the item on April 6th but the tracking says it is still waiting to be authenticated. I can’t contac...

Rubbish format this weekend while listing!

When started my listing on Saturday morning I noticed I could not copy and paste my normal template, this caused me major issues listing and a lot of time wasted and money lost!! Since the new update the app formatting don’t work as it should and nor...

No acepta mi tarjeta de debito

He colocado todos los datos requeridos y he revisado su correcta escritura sin embargo el app no me permite hacer compras con mi tarjeta

Refund!!!

hello today a week ago you told me in an email that you had given me a refund and you have not done it yet, I need my money back please, thank you

Buy 2008 Monaco Camelot 42KFQ

I would like to verify this transaction with you, I want to verified if the seller is real or not because someone told me that this is an scammer. Please can you call me to see if the purchase I did is tru or false.

Hello

Hello im wonder why i try to buy thing but they say i got an issue on my shipping adress i dont know why this happen

Cancel return

Hi I try to cancel the return because I contact the seller and said cancel the return for get a refund

Tried to accept offer, but paid original price.

I had a notification that a seller created an offer for an item I was watching, and I reviewed the offer then accepted it. I didn’t notice until the transaction already went through, but I paid the original listing price, even though there was over 2...

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