Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Close my eBay account

I didn’t think eBay charges you for everything when you try to sell an item. So I’m stuck paying money for items I didn’t sell. I want my account closed an my bank account removed immediately.

My ítem

I asked for it on 9/3 and it still hasn't arrivedI bought a casio watch and I have not received or have the money back. I made that purchase more than a month ago and should have arrived since 3/17

Feedback

I’m just a little upset with eBay left a Feedback on a recent purchase and it would not let me enter it saying I was using profanity there was no profanity in and the feedback it was very positive so I had to shorten my Feedback and just put a generi...

Can’t print label

Cannot print shipping label. Enter dimensions and get this message on 2 devices and have uninstalled app and reinstalled.

Tools

It’s so hard to get the return label

Belarus

Why there’s no Belarus in country and region settings in the app? I’ve used to buy from eBay with items being shipped to Belarus earlier with no problem

User avatar by Explorer
  • 53 Views
  • 0 replies
  • 0 helpful

First time seller question

So as the title suggests this is my first go ‘round with selling on EBay, I sold the item and the payment has finished processing but the payout still has not shown up in my checking or PayPal accounts (both triple checked to make sure the correct in...

User avatar by Adventurer
  • 61 Views
  • 1 replies
  • 0 helpful

PDE

Good afternoon. I am using an investment platform in Brazil, known as a PDE that clearly states on the website that it has an official contract with eBay. is this true? I may be the victim of a scam.

Purchase history

Why can’t I view more purchases? Some items take months to be delivered. I had to search through hundreds of messages to find purchases that still haven’t been delivered

User avatar by Rising Star
  • 100 Views
  • 1 replies
  • 0 helpful

Wrong address shipped but I never changed my address

My mail address was changed and not in my name or my address how did that happen and a person sent it to the wrong address but when I bought the item it said it was sending to my address then it shipped to an address I’ve never put on my account. I j...

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