Mobile Apps
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

My bank account

Hello I cannot update my bank account info because the app will not let me I give you guys my bank account numbers then the next screen has the last four digits asking me to complete the account number only problem is it’s not the last four of my acc...

User avatar by Explorer
  • 60 Views
  • 2 replies
  • 0 helpful

Messages

When I get a message, I click on the message to see what it says and a “ you have no messages “ pops up.

Image Search

Just wanted to let the developers know that while using the image search tool, if you take a photo to search with or pick one you already have, the initial search is just fine, but at the top of the results when you swipe down to see other categories...

Accepting Offer Issue

I keep getting an error message When trying to accept offer. I have tried on both the app and the webpage itself, both times getting error messages.

Unable to leave Feedback on first attempt.

In the last month or so I've noticed when I leave positive Feedback, give 5 star ratings then complete the Feedback process I get an error message that says something went wrong. I check my selections and try again. I usually have to erase what feedb...

User avatar by Enthusiast
  • 44 Views
  • 0 replies
  • 0 helpful

Damaged item

An item arrived damaged to my buyer. She commented on how well it was packaged. What is my recourse? She wants to keep the item but wants a partial refund.

Approval of Identification

my account is taking over a week in business days (7days). I really would like to post and list items not sure why i can not.

Payment

My items won’t post. They’re in draft. I put card info in. I was late on invoice. I could pay my $7.10 I owed, but now PayPal isn’t option for payment. New at this. I need help.

User avatar by Enthusiast
  • 37 Views
  • 0 replies
  • 0 helpful

Lodge a formal complaint against a seller.

How do I lodge a formal complaint against a seller? I have contacted the seller about the terrible quality of their products. They wanted to know if the box I received was open when I received it....it was not. They have not responded.

Could not post with out lowering my “buy it now price

I posted an item for sale today or tried to. The first time in a few years but when i tried to post it. It said “can’t post because you have exceed your limit for april”. I have not posted anything for at least 5 years. ?????????!

Missing item

I ordered an item through someone and it shipped with ups the item was givin to and signed for someone other than myself

User avatar by Enthusiast
  • 86 Views
  • 3 replies
  • 0 helpful

Problem getting my refund

I placed my first delivery for an item that says it was delivered but wasn’t. I asked if I can either get a replacement but preferably my refund incase the replacement gets lost as well. I went to the post office in person as well for my “delivered” ...

User avatar by Enthusiast
  • 52 Views
  • 2 replies
  • 0 helpful

Problem with app updating bank info

I am prevented from listing any items until I confirm my micro deposit amounts. Your app does not allow me to type in my amounts. Therefore I cannot use eBay. Please rectify and send me verification that you have corrected this.

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