Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t upload or access new update

Can’t use the site. Keeps asking for update. I can’t do this as it says it requires iOS 17. I’m not buying another mobile phone beacause I can’t get iOS 17 Why have you messed up something that was working perfectly ok for the last 25 years any ideas...

New IOS requirement

My iphone is working fine but like me it is elderly. Im not able to use ebay as the new ios requirement is not available on my phone. Anyone have a solution?I dont want to change my phone. Tia

Update app. like so many others I cannot update the latest app I’m a regular ebayer

App not updating on my phone please sort this problem out please

App now useless

Thank you for info from Elizabeth eBay team regarding this problem however we have all tried deleting the app re downloading but that does not work because a simple fact we can’t update to iso required to use it, please find your users a real resolve...

Can’t use Ebay anymore

I also have an iPhone 8+ and have used Ebay for many years. Change it back now or I will have to use another company as I’m not getting a new phone !!!!!

App Crashes when I try to Log In (iPhone)

I just downloaded the app from the App Store and I cannot log in. It spins for a long time and then the app crashes. What is the problem? I’m using iOS 18.3.

Cannot use eBay on my phone

I’ve got an old I phone but will not update eBay needs to change it to the old system again

Please can you help. I have an iPhone 6s and find I can’t log in with eBay. I’m not technical!

I have iPhone 6s. Why can’t I now access eBay?

IOS device no longer compatible with eBay app

So it has started again, now with my iPad Air and the eBay app. Apple no longer update my operating system and then apps no longer work. Slowly but surely I’m being forced into having to buy a new device when the existing one is perfectly serviceable...