Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Searching for brand names issue

My new 2025 iPad will not list any brand names under the search section of the eBay app. The brand name comes up pretending you can search but says “popular brands” and only lists 4-5 brands. When I try to type in a brand name not on the 4-5 suggeste...

Not my EBay account. Impossible to get help. Spoke to advisor on Friday and told to wait 48 hours.

I need to delete this app completely and recover my old account which I have had over 20 years.

Face ID no longer working on app

Face ID stopped working on the eBay app a few days ago, there are no options available to turn any passkeys on. When I try to turn it on, the only option is Microsoft authentication, when I try that—it says nothing is available. All of my other apps ...

"Listing Errors Looks like something is missing. Please fix any issues and try again. Photos"

When making listings of my clothing items on my iPhone, I get this error. This is after the update. I am taking photos directly with my iPhone to put in my listing (ie not uploading from my photo library). Then I edit and crop them. To get past this,...

Sending me home after a few minutes of viewing/searching

I need some assistance. I’ll be viewing items to bid on or purchase and after a few minutes, EBay sends me back to the home page. I’m so frustrated with this. I checked for updates and no new updates. I’ve deleted the app reinstalled the app. If I cl...

Annoying App Closure

am I the only one who finds it ridiculous and extremely aggravating when you’re using the app, go over to Safari to research something, go back to the eBay app only to find it closed itself out and you have to try to find your way back to where you w...

Latest version

I have an iPhone 7 running iOS 15 and the new update won’t allow me to use this app on my phone. It says I can download an earlier version but it keeps defaulting to the IOS 17 update. Can anyone help please

Getting the app on my ipad

Unable to add the app on my iPad as it says it requires a higher iOS than I have but all updates to iOS have been done

Search is not working in the moble app everything retuns no results

hi search from the mobile app is not working, see screen shot for example.It's on an android phone,App is fully updated,I closed and cleared the app to restart it (didn't help)

iOS Mobile App - can’t login “Something went wrong”

I cannot log in to the iOS mobile app, when I try I get the message “Something went wrong”. I have tried:- resetting my password- deleting and redownloading the app- making sure it is the latest app version- updating my iOS softwareHas anyone solved ...

app currently unusable

today while using the app (v6.165.0.2) i got popup saying that my current version will no longer work and i need to update. annoying, since it's not that old, but fine. i go to the play store and it says that the latest version (v6.201.0.1) won't wor...

Ebay app crashes

Hi I have latest eBay app and iOS updates and eBay app do not let me to log into my account can app developers can step in and help I have tried everything thank you

Roll back app on iphone

Is there a way to roll back app updates on the iphone? The way the "filter" button that is now on the top left side instead of the right throws off my phone usage.

Resolved! Ebay updated app

My Android phone says I need an eBay up3 app. Where to get it. I tried Google's store it said I allready have an eBay app but how do I get updated one