Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Help option not working

I order a rechargable batter for my Hewlett Packard tablet order#04-0753193064 battery arrived. Properly installed but won't let my tablet turn on. I had done everything to make my tablet to turn on but nothing works. And the I remove the battery and...

Chinese companies posing as UK

Hi I recently post a review of ebay on play and i was asked to come here to post it. I am not entirely sure why but here I am. My review basically stated that although as a buyer I find it OK and the fact that I can now set the uk as my default was g...

User avatar by Explorer
  • 243 Views
  • 4 replies
  • 1 helpful

Ebay app

Unable to update android app for ebay. Keep getting update prompt as app outdated. Just going round in circles. Very disappointing.....

Feedback

what is the use in giving someone negative feedback if you get a lousy lot that’s nothing like what you expected if they can just counter your feedback with more deceptive remarks? I would think that buyers would appreciate a warning but if seller ca...

App feedback problems

Anyone else noticed when you leave feedback on Android app the positive/neutral/negative defaults to the first selection you make, not the final selection when you press leave feedback.Accidentally pressed negative on one changed it back to positive ...

User avatar by Explorer
  • 224 Views
  • 1 replies
  • 0 helpful

My Purchases are not being updated on app

I have latest iOS 14 and my own purchases are not updating in the eBay app on my phone. Any idea how I can get this fixed. There’s no option to update eBay app, I have closed app down and open again but nothing is updating. It works fine on laptop. T...

iPhone app not showing purchase history

A problem for months but now beyond simply annoying. iPhone app only shows purchase history for about the last week. Doesn’t matter whether all items or just 2021 are selected, but the app is clearly only showing the last week or two, depending. Only...

User avatar by Adventurer
  • 181 Views
  • 1 replies
  • 0 helpful

Phone Number

Tried to change phone number when entering new credit card. No format worked. Couldn’t complete the change. Ridiculous.

User avatar by Pathfinder
  • 156 Views
  • 0 replies
  • 1 helpful

Chi-ching notification not working

So it looks like ebay is updating the site/ app due to some wonky things going on with my listings and now my chi-ching notification isnt going off. Sold a few things this morning and its not sounding. Anyone else have that problem? I uninstalled and...

App bug

 When I try to find front struts for my car, the app displays “Showing results that fit a Front Discharge Mixer”. I don’t know what that is, or have that saved as one of my vehicles. Usually when I search in the auto parts section, it will let me sel...

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User avatar by Adventurer
  • 150 Views
  • 0 replies
  • 0 helpful

Purchase history

I cannot see most of my purchase history. I have tried the drop down menu and I’ve selected all and I’ve selected 2021. I can only see purchases made since September 9th. I cannot track purchases or leave feedback unless I ask for desktop version, wh...

Resolved! Older version of ebay

I have been trying to update my app and it wouldn’t let me do it because I need the old version of ebay, please help.

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