Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay app

How to get eBay app to my mobile phone ?

Update

My eBay page will not update. Each time I updated it, it will still ask me to update. Why

Resolved! Ebay Standard Envelope Not Available for Postcards After Fall Update

The Ebay Standard Envelope Delivery option is no longer available when listing Postcards using the eBay App on my Android. Ebay Standard Envelope disappeared for postcards after this latest Fall Update. Can you please look into this and let me know w...

Resolved! Delete Rejected Offers

In the iOS app your bids and offers are grouped together but if you reject a seller's offer that item is still in your list and there is no way to delete it? I have three of these just stuck there and it makes finding the items I'm bidding on harder ...

The Order That I Paid For Did Not Go Through

I Would Like To Have A Replacement Sent To This Same Address Of An iPod Touch 7th Generation Blue Model128-GIG. To See If This Address Is AFaltering Mess To Deal With.

Disable translation doesn't work on search results

Disabling auto translation of titles only works on listings pages. On search results however it does not. Im getting a graphic card being translated as "box of beans". What the actual xxxx?

Selling

it will not let me list my items I have tried to do it several times. Still saves in drafts how do I post my item?

Links to other listings - blue circles of death

For example: item# 302936337855I have several listings displayed in the description from the same category. You can click on them on a PC and a new window opens and everything works fine. IF you are on a mobile (iphone) and you click on one, it almos...

Customer service

Purchase history

Hi. How can I find previous sellers I have bought things off before.

Seller return options not working, "returns not accepted" is default, android app or android browser

It worked 2weeks ago. Now with several draft listings, I am stuck. Called support yesterday, no solution. The 2nd Pic shows what happens only briefly then the button slides back off. There was a 14 day option too, now missing also. This is on the app...

Android App. Retaining Purchase History

Since the last 2-3 recent version updates my purchase history is showing ALL my previous purchases despite me previously deleting them after the successful completion of the transaction These transactions date back to 31st May 2021 and are increasing...