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Forum Posts
How to update your eBay app
If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...
Resolved! Update to app
Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.
Resolved! Distance filter doesn’t work
Hi. The distance filter no longer works on iOS. It has been like this for around a week or so. Neither new searches or old searches work. It just completely ignores the “collect in person”, Max. distance.
Saved searches apply unwanted filter
My saved searches apply an unwanted filter. Example: I save an unfiltered search for "ktm rc8" and want to see items from all categories. The saved search applies a vehicle/motorcycles filter. I remove the filter and re-save the search but it gets re...
Resolved! eBay Garage major bug
Can somebody please point me in the right direction. I’ve got cars saved in my eBay garage that I don’t own anymore.I have tried unsuccessfully over the last year or so, on different occasions to delete the obsolete ones, through the iPhone app and a...
Mobile app crashes on iphone after ver6.26.0 update
I’m using the ebay mobile app on iphone, after the latest update, when I click revise on my listing, it crashes and restarts the app, i’m unable to revise my listings on mobile now, any suggestions or fix?
Resolved! Correct mailing address on printed label
Sold my first item yesterday. Printed out mailing label but it has my old address on the label. Verified my new address is listed under my personal info. What does it take to get my new address transferred onto my mailing labels?
cha ching sound gone
as title states... one day the ebay app stopped using the chaching sound and changed to my android phones default notification.
Resolved! Filters not working
Ok so I chose my search item say sheds i then get a number of items say 6,700. I try and filter it to closest first and nothing changes…I set a max distance of 10miles and nothing changes, set it for cheapest first and NOTHING CHANGES. Checked app fo...
Resolved! New App!!!
The new app is not compatible with my iphone. HELP️️️️️
Resolved! Sold/completed items
Where has the sold/completed items filter moved to? App updated today 9/1 and the filter is gone?
Can’t use eBay anymore! Went to log into eBay and prompt instructions says session expired! Download
Can’t use eBay anymore! Went to log into eBay and prompt instructions says session expired! Download Update. Tried to download and received another prompt instruction to update my user system which I have on auto update and it won’t update. So i gues...
No supported browser.
Why have ebay altered their Android app so that it will not work anymore. I don't want to use the Chrome browser.
App keeps crashing when trying to list: tried on multiple
I see old posts on the topic but thought Id bring it up now, anyone else having an issue with app? It keeps crashing on me when I try to list an item for sale. When I click “sell similar item”, and right before I choose to keep or remove pictures it ...
Where did the red box go?
Good morning This is going to sound silly but I seem to have lost the red box. Yesterday I sold a couple things. Normally I open the ebay app on my cell phone and below the banner is a red box that says, for example, 2 items paid. Yesterday the box w...
Cha- Ching noise
Hello everyone,does anyone know how I can get the “cha-Ching” noise on my iPhone when I make a sale? I used to have it on an earlier phone but I got a new phone and I don’t know how to get it back. I did post this also on the sellers board.Thanks,eve...
