Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

language in the settings.

Hello. I ask you to make a choice of language in the settings. I want to choose a language not the same as in the phone system.

Resolved! Ebay app won't open on Samsung Galaxy s20

Hi there, I have been unable to open my Ebay app. I have uninstalled and reinstalled the app as well as changed the password. Every time I get to the sign in page, it tells me that the app won't respond. I began having trouble after doing the latest ...

Filters keep disappearing

Every time I'm setting my filters, my app clears them at a random point and most of my filter options vanish. I've tried force stopping the app and uninstalling to no avail. Before AfterYou can see that options such as Lock Status, Brand, Storage Ca...

Latest update January 2022 filter errors

Please review the latest app ios code for sorting and filtering searches (mine was specifically search set on "comics" searching for "Demon (1,2)"). It will clear out category filters when you select add'l filters or just still show all the results w...

Resolved! saved searches: stopping showing crap from other categories!

I have saved over 100 searches. Many of them are for a specific category. The last few days I keep seeing the blue dot indicating new items. But when I click, I see, "0 results in the ... category, so we searched all categories". WTAF? If I wanted to...

Update

App not working at all since last update (16/01/2022) won’t load at all had to go through the webpage which of course isn’t a problem but more convenient using the App. Any suggestions?!

Filters not working on app

Hi over the weekend when I try to filter a search it jumps back to all categories and worldwide no matter what the search is. I have deleted the app and reloaded it I’ve also done the latest update and it’s still not working

Strange filtering and sorting error

this keeps happening over and over….even when results are returned and it seems to be working it may randomly pop up and then all my results will have vanished.

Cannot sign in through Facebook and Google - you have blocked app tracking for ebay

Do anyone have the same issue? I can always sign in with FB and Google before, but just not working now. It says “you have blocked app tracking for ebay”. However, I didn’t change any my settings and I can’t find where can I unblock app tracking for ...

Can not search the same product from other countries eBay in EBay apps

I lived in Hong Kong and always search the product from other countries eBay though the eBay apps from my iPhone, but it cannot be found last year. What happened with your EBay apps? How can I use my eBay apps in my phone to search from the world eBa...

Problem with sending messages on the app

There’s a problem with sending messages with a photo on the app. When I try and send a buyer photos of the parcel that I’m sending out to them, with details of tracking and a polite thank you, the message facility then won’t allow me to send the mess...

App locks ups and can’t be removed from my iPhone apps

I was doing a search earlier today and the app locked up .I removed the app and reinstalled it then it happened again.Now when I removed the app it still shows in my settings.I tried to read the app and it defaults to open app only. the refresh optio...