Internal error on saved items.

[n0jfd19596]

I can't look at any of my saved items. I get an internal error everytime I click on an item. It worked fine yesterday! I have restarted the app, I tried reloading as the error suggests. I have cleared the cache for ebay and even restarted my phone, but didn't help. Please fix this issue!

[velvet@ebay]

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@n0jfd19596 wrote:

I can't look at any of my saved items. I get an internal error everytime I click on an item. It worked fine yesterday! I have restarted the app, I tried reloading as the error suggests. I have cleared the cache for ebay and even restarted my phone, but didn't help. Please fix this issue!

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Hello @n0jfd19596! We appreciate the report. There's a known issue with the search function timing out within the app and the mobile team is aware and looking into it. In the meantime, you can try searching on the mobile and desktop sites.

[n0jfd19596 · Accepted solution]

I will try as soon as I can.

Thank you for your fast response.

Jamie

[n0jfd19596]

Just to let you know, the ebay website works just fine. I was able to view my saved items.

Thank you for your time.  I hope your team can get the app issue solved.

Sincerely,

Jamie