Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay App Still Crashing

The ebay app crashes every time I go to purchase a label and then press package info...I have the latest version of the app.I am using a Samsung Galaxy s21.

Ebay app

Why must the eBay app gobble up so much storage? My device says it is using 1.2 gig!

iOS... Updates to app

If you don’t have the latest tech upgraded .. you canT download versions of apps and although it says you can download an older version to keep using eBay there isn’t one ?!

How to lock sellers list sort to newly listed?

When I save a seller I turn on the customize filter lock button. I then go to the seller’s listings and hit sort. I then hit newly listed. I then hit sort a second time and then hit the lock icon next to newly listed. When I exit that seller’s listin...

Update

What happened to eBay? Can’t list can’t get app to open can’t update 

Video problems

Hi I'm trying to look at the video of a car I'm interested in and it is not working what's going on

Updated eBay app

HelloMy eBay app needs updating as the version on my phone is out of date. Unfortunately I am unable to load the new app as the IOS required cannot be loaded onto my phone due to storage issues. Is there any other way of using the eBay app on my phon...

Resolved! Time away

Can someone please explain in step by step detail how to request time away? I'm having surgery and will be out of commission for about a month. Any help would be greatly appreciated. Kind regards, William Reed

Mobile App Templates?

Let me begin by saying that I love the idea of the eBay app. However, after several years, it still needs work. As a TRS, I would love to see it template compatible, which allow store sellers to maintain their unique look and feel to their listings. ...

New app

Trying to update to the new app, when I click update tells me my account is disabled in the App Store and I tunes. Not sure how to correct this

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