Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Bug in iOS and web

When browsing clothes. All sizes but large show as a filter. It should S,M,XL,XXL ETC. but no Land yes there are large clothes with the attribute large filled in

Saved seller/search feed

I’m a long time UK buyer and seller. I regularly monitor my saved seller/search feed for interesting stuff. Suddenly(in the last couple of weeks) almost all prices on the iOS app on the feed show as $0.00 which is really annoying. anyone else experie...

Bug dopo aggiornamento 3/06/22

Dopo l'aggiornamento , l'applicazione non riesce più ad entrare nell'account tramite accesso Facebook . Ho provato ad eliminare l'autorizzazione da Facebook e rifare l'accesso - ho provato a svuotare le Cache e cancellare i dati ed alla fine provato ...

Mobile App Not Displaying full title

Hello, I need some advice. A potential buyer messaged me that the mobile app does not display all of the title characters and that they have to open each item to see the size. I put the size at the end of every title. Is there a way to fix this or do...

Ebay iOS Messaging is broken

It just happened today, when I tried to read a message from a customer it just couldn’t load. my app is the most recent version: 6.63.0.3030 and I’m on iOS15.5 I tried reinstalling the app but it didn’t fix the problem. Please help.   

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Resolved! Posting selling items thru app disabled?

Why has eBay disabled selling thru the app? I take pictures on my devices and having to list thru a clunky website is time consuming and frankly makes me not want to sell anymore.

User avatar by Adventurer
  • 125 Views
  • 2 replies
  • 0 helpful

Item location/Ships From Address not updating

This appears to be a common but unsolved problem: I've changed all my addresses (I believe there are four) yet when I sell an item the listing still says the item is located at my old address. Please note, again: I've updated all my addresses. Thank ...

Automatically multiply max bid entered

So I am running the latest version 6.43.0 on my iPhone 11 Pro v15.2 and the one thing I noticed is, when I enter my max bid of, let's say 20€, why does eBay multiply my max bid by a hundred? When I check on the auction, my max bid says 2000€?I get it...

User avatar by Pathfinder
  • 196 Views
  • 3 replies
  • 0 helpful

Leaving feedback for seller fails

I cannot seem to leave feedback for an item I purchased. I have tried iphone and a PC multiple times each. Each time "something went wrong try again" message comes up. I have been trying to leave feedback since Friday.Thank you

Cant list an item for sale

I'm having issues listing an item for sale using the Android app. I can't change delivery options or remove the 7 day listing from a buy it now template. A number of my selections are also lost when I save the listing for later. I've read that a numb...

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