07-04-2022 11:14 PM
I've used the ebay app on my android phone for about 4 years now and in the past 4 or so months the app has been so slow it's pretty much unusable
There obviously hasn't been an update to fix that so am I just doing something wrong?
I've cleared the cache, then cleared the data, then uninstalled the app and reinstalled, I've tried my wifi connection, then a friends wifi, then I tried using it on a data connection, I've tried restarting my phone.
Anything that helps is greatly appreciated
07-05-2022 08:39 AM
@s_romr_cmimap3qn wrote:
I've used the ebay app on my android phone for about 4 years now and in the past 4 or so months the app has been so slow it's pretty much unusable
There obviously hasn't been an update to fix that so am I just doing something wrong?
I've cleared the cache, then cleared the data, then uninstalled the app and reinstalled, I've tried my wifi connection, then a friends wifi, then I tried using it on a data connection, I've tried restarting my phone.
Anything that helps is greatly appreciated
Hi, @s_romr_cmimap3qn. Thanks for reaching out to us about this. We're definitely going to want to get some specific information on this so we can forward it to our technical team, since it sounds as though you've tried all the troubleshooting steps. Please reach out to our specialized team at the bottom of the page here so they can grab that information from you.