Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Need to sign shipping agreement

What the hell is this? I can’t print out the label. I need some help, please. It would be awesome if eBay or PayPal would actually talk to me and handle it themselves like other big boy companies do

Notification Problem

Hello, Refer to Customer Service Chat Transcript - SR# 1-430226913997 and Customer Service Chat Transcript - SR# 1-430219275369. I am using the latest Android eBay app on my Samsung Note 4 running Android 6.01 Yesterday, I added a bid listing for an ...

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Watch list letting me watch less and less items

I’ve been noticing recently that eBay has somehow cut my watch limit of what I’m sure was over 100 items to less 35 right now. When I try watching something I get a watch list error. I don’t know how to fix this but it is really bugging me, because n...

App ebay USA

I am a French Canadian snowbird. I am in the USA a few months a year.I downloaded the eBay app but it is the eBay.ca version (Canada version).Is it possible to have the US version?

Seller Notifications

No matter how many times I restart the App and change the seller notifications to ON in both the eBay app and in the iPhone settings, I am not getting the push notifications from member questions or member sales. It is only when I check my email do I...

Can't attach photos to message replies in app

There seems to be a glitch that won't let me attach PRE-TAKEN photos from my library to message responses. This also includes messages that have buyers' photos in them, for some reason attaching photos to the response turns the "Send" button in the a...

App crashes sometimes when I switch back to it.

I think this is related: the app almost always tries to reset itself away from what I was doing when I go back to it. So if I see an item and swipe over to do a Google search, I can be assured I will not be able to swipe back to eBay.app without losi...

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