Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Images not showing in app.

What has happened to the App? The app no longer shows images. I've uninstalled and reinstalled the app and still the same. I've also cleared cache and data, no difference. Anybody else had this and what they did to get it to work? Cheers...

My garage feature

Hi, I've been using ebay for a number of years now and purchase a fair amount of car parts. In the past the my garage feature has been sort of ok, but now it doesn't work at all. I've entered my vehicle a few times and still nothing. Another very ann...

User avatar by Explorer
  • 477 Views
  • 6 replies
  • 0 helpful

Unable to cancel bid orders not paid - blank white screen

Hello eBay, I’m putting this issue I’m currently dealin with a customer... I’m trying to cancel an order from a customer, but it just gives me a blank white screen. Please fix, and hope this brings up any issues other sellers are dealing with. I am u...

Copying Tracking Number

I can’t copy the tracking number like I use to Now I have to use your copy link that copy’s the courier as well which is not needed because the courier company won’t let you paste the tracking number and the companies name into their tracking system ...

Cant view sold item list on Android 9.

If I go to 'selling>sold items' the app crashes on Android 9.0. I've tried several times over the last 12 hours, but it's definitely the app, not an eBay syatem glitch. If I launch a browser to see my 'sold items' list, it launches the app when I cli...

User avatar by Scout
  • 224 Views
  • 1 replies
  • 0 helpful

Listing images not viewable

Everything was fine this morning and then when I checked back, I can't view any images of new listings via the Android app. Most of the older listings do show. I've uninstalled and reinstalled the app, which made it even worse. Now, more of the listi...

Problems contacting buyer

I have just sold an item and the buyer hasn’t paid yet, it’s been three days and I’ve been trying to send reminders and contact them but the app won’t let me. When I click the button it just shows a blank screen.  

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Resolved! App Ebay71 é da Ebay?

Hello! I was invited to participate in an app called Ebay71, where people earn commissions to boost products. App information shows the Ebay creator's address and name. Is this app official from Ebay?Thanks!

Resolved! Ebay android app

Hi I am having trouble with the ebay.com.au app on my phone. I have items that I am watching some open up and others have the message Not Found.I am able to find these items on my lap top. When I do a search some items open some are not found.I have ...

Android Inbox suggestion

The inbox needs a colored dot next to the new messages not read. I can't distinguish between bold and regular print as there is little difference. I have too many messages in the inbox and I don't want to go through all of them until I have all the n...

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