Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

ebay app

Having trouble using the ebay app on mobile?

Item description not showing on mobile devices

My customers are messaging me that they cannot view the Item Description. To my dismay they were right. Not only does it not show on an Android Tablet, but it also does not show on my Iphone or my Ipad. How can one sell product on Ebay without a desc...

My mobile is a Samsung S22 ultra 5g, when I installed the app sends a message update app

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Can't view item descriptions on Android app

See screenshot, nothing happens when you tap item description from the seller anymore...

Can’t select sending option, reverts to default

I noticed a couple days ago that the sending options are unavailable for a seller, both in app and web, as The option chosen is reverted to default. I choose, lets say option B but it simply reverts to option A every single time even after saving opt...

Daily limit exceeded

fraud

my account had fraud use in the amount of $79.95 I did not buy anything and called the number on my bank statement they hung so ,sir or mam i no longer use make up I do not leave my house, sounded like china and if i tried to buy it I have said many ...

Items will not “mark as dispatched” on APP. It will only work when you have a tracking number

Items will not “mark as dispatched” on APP. It will only work when you have a tracking number to add. This problem has been happening now for a few weeks and still not sorted out. Any fixes due?

Ebay item reviews not showing up in Android application

Hi, Hoping someone can help please. I noticed this week that item reviews are no longer showing up in any listings (using new Pixel 6a Android app) . I can see there are item reviews and rating/stars while searching, but while viewing a listing they ...