Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Notifications

PLEASE PLEASE PLEASE reinstate the quiet time option in notifications. I am getting extremely annoyed at being awoken during the night by notifications. Why has this very useful option been removed?

Can’t print Standard Envelope labels with app

You get the option to buy the label, but the issue is with the size. I’m guessing because I use a label maker for all my other postage, the eBay app forces the size of the standard envelope label to be 2x7, and there is no way to change it unless I l...

0CAA6AE8-A77E-4425-AAD9-414806812304.png

Returns accepted- problem when listing items

HiJust wanted to raise the issue of return settings via the iOS app. when I try to change the settings to no returns when listing via the app, the setting automatically changes itself back to returns accepted. This happens also when trying to revise ...

User avatar by Explorer
  • 124 Views
  • 1 replies
  • 0 helpful

Critical bug. Bids/Offers screen crashes app every time

The latest app update 6.66.0.3065 crashes the app every single time I try to view my bids. Seems to be the only screen that crashes, but it's obviously an essential function. I have deleted and reloaded the app twice with no effect. Rebooted as well....

User avatar by Adventurer
  • 315 Views
  • 3 replies
  • 1 helpful

Lot of time-wasters on Ebay

Hello,I'm seller on Ebay few years.I can see there are lot of buyers: time-wasters on Ebay.They left bid and did not pay for items.No communication with buyers, no reply.My description clearly says: no time-wasters please, don't place bid if you don'...

Hidden details

After buying an item I am then unable to see any images or description later, all that is shown is the blue option boxes to contact seller, give feedback etc. Only once did the information appear as it should when I refreshed screen. I am using lates...

User avatar by Adventurer
  • 359 Views
  • 7 replies
  • 0 helpful

Sold and completed item images missing

Going through my own or others completed/sold items, I can't see the image preview that lets you go in and check the item details. This started about a fortnight ago on an older version, now updated app but still the same. It sometimes fixes if you r...

Screenshot_20221102-061445.jpg

Missing Views

All of our items that had views last night have 0 views this morning. My app is IOS and my partners is Android. What’s gone wrong? Not very helpful when you have offers you can’t see how many views to aid your decision. Please reinstate it. This happ...

chrome book

hi all i have a chrome book and i have tried to down load the e-bay app from the play store it is very slow to down load and then it wont open properly any help is welcomed

Notifications

Please fix the notifications issue that I have been dealing with for awhile. I haven't gotten any caching sounds, which isn't on my end since I have my notifications turn on. I also don't get bid caching sounds either. You're a billion dollars compan...

User avatar by Pathfinder
  • 97 Views
  • 1 replies
  • 1 helpful