Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Scrap the android app

Its been a few months now since you changed the menu inside the app and my engagement has tanked since then.But since this month you managed to make it even worse by not even showing the menu bar on the bottom anymore on the home screen.Every other w...

Search

When searching it keeps saying nothing found even on items I have previously found

Push notifications

Still getting those annoying push notifications for items I’m not watching. Is there a way to turn them off? It makes me not want to look around because once I land on an item, I’ll get notifications about it even if I decide I’m not interested enoug...

User avatar by Adventurer
  • 207 Views
  • 2 replies
  • 1 helpful

Watchlist on ios17 duplicating

Since either updating to ios17 or the latest app, my watchlist now shows 4/5 items and then duplicates them showing exactly the same items again, which makes it difficult to scroll and find what I want.

Searching items

I can no longer search for items on the iOS app. Everytime I try, it comes up with no search results. Does anyone know a way of sorting this problem?

Watchlist has disappeared!

Sometime overnight, my watchlist has disappeared from every installation of the app (iPhone, iPad and iPad mini). If I find an individual items and click on it, it has the . I have tried unwatching and watching again - no luck. I have rebooted my dev...

Feedback

Hi all,I have an android phone, all of a sudden I can not see any of my feedback nor anyone else's. I can't figure out how to correct this. Any help would be greatly appreciated.Thanks

User avatar by Thrill-Seeker
  • 412 Views
  • 8 replies
  • 2 helpful

eBay app shows a persistent black screen after opening^

Hello all!For some reason my eBay app seems to show a black screen after showing its splash page? I've tried to reinstall it several times and it doesn't seem to go away. I'm on iOS 14.6- and the eBay app has worked before on earlier versions of iOS....

User avatar by Pathfinder
  • 1020 Views
  • 2 replies
  • 0 helpful

Problems making offers

She making offers the blue ‘make offer’ button has no text in it and can’t be pressed. iPhone 8 on latest FWplus latest app.

Regresan el pago sin comunicarse los vendedor conmigo

Queja de que si se gana una subasta y no les conviene o regresan el pago sin contactar al comprador con una excusa de que algo le pasa al artículo o que la dirección no la encontraron cuando uno tiene más de 5 años usándola sin problemas Y colocan ma...

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