Mobile Apps
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Saved search no longer works

Search is not working properly can’t find items normally look for in search historysaved search can’t find itemsneed it fixed before list items

Incorrect price on the app

I have found that the app shows the incorrect price when I look at one of my own items. Attached is a screen print. The header says this item is $49, but it is on sale for $44, as the body of the listing shows. This is a problem because I use the pri...

Screenshot_20230202-131143_eBay.jpg

Image rotation

The images don’t rotate anymore when using your phone. Absolutely ridiculous, you can’t see items properly because most photos are taken in landscape.

SKU

We can no longer see the SKU for an item when you click on it in the app. This used to show and it was very useful for sellers but now you have to go into the item and revise listing to be able to see your SKU. Any other options?

app issue sold tags not showing up after partial refund

When using the app, after a sale and after purchasing the shipping, it usually shows a bold "shipped" in the sold page. But, if after issue a partial refund on the shipping, the app no longer shows "shipped". It doesn't replace it but it's just not t...

"pay now" not working right

eBay already charged my for my purchase (did not allow me to go through payment process) yet continues to tell me on my app home page to "pay now". Clicking on that just shows that the item is no longer available. "Pay now" message will not go away

Push notifications

I get push notifications for purchases, but they are delayed from the actual transaction. And I get no push notifications for my saved searches (but do get emails). I have it set to get both types of notifications

Issues with uploading photos from iphone to listing

I like using my iPhone to take photos for listings and then uploading them to the listing using the 'import from a mobile device' link. It used to work great but in the last 2 weeks, when it's trying to load, the listing shows the revolving 'circle' ...

User avatar by Scout
  • 73 Views
  • 0 replies
  • 0 helpful

Problems listing item using android cell because of issue with selecting way shipping is paid.

Is any other cell phone users having problems today listing their items? I tried to list an item and it would not let me select calculated shipping, and since I couldn’t select that, it would not let me list. I was on chat for close to an hour with e...

Shipping options

Shipping is all goofed up on the app since the last upgrade. Priority choice shows five+ dollars when it should show seven+ dollars, first class shows 2+ dollars when it should show five+ dollars. When listing items, there is no shipping policy at al...

User avatar by Adventurer
  • 1228 Views
  • 3 replies
  • 0 helpful

Entrega errada

Hola Realize una compra número de seguimiento 9461208205497575359580Pero el codigo zip de la dirección estaba errado en la parte inferior de los datos Como hacer para que la compañía de envíos lo entregue correctamente Gracias

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