Mobile Apps

Forum Posts

Sorted by:

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Hello Ebayers! Need help ASAP! So got a new phone few days back. Cant sign into app on it, it’s an IPhone. Tried everything I can think of, I can sign in on a desktop & an iPad. But error message on App is Something went wrong! Can someone help pleas...

App not working

I’m currently using a iPhone 14 pro max for the 10 days I can’t launch the app it begins to open then crashes out & takes me back to my home screen I’ve uninstalled the app several times & reinstalled it but still doesn’t work I’ve checked to make su...

Cant sign in on mobile

I cant sign in on the mobile app even though I know my password and username are correct I can log on to the Safari ebay page fine I have tried deleting the app clearing the catch and restarting my phone none of it works

eBay app not working

Trying to shop on ebay or working!

Resolved! Messaging is turned off

Hello. What does the attached message error mean? I’m trying to message a seller for some after-sales question, but I get this message error reading “Messaging is turned off for sneakers covered by Authenticity Guarantee”. Please let me know how can ...

Recent Purchases Don’t Show Up In App

Resent Purchases Don’t Show up in App But Can Be See On Laptop.This Seems To Be An On Going Problem With The App, That Isn’t Being Addressed

App not working on chromebook

Hi I can't seem to get the ebay app to open on my chromebook

Cha Ching sound when you get a bid

I get the Cha Ching sound when I make a sale but no longer get it when I receive a bid. ( I get the harp sound). Ebay does not seem to provide any way to fix this so I found a way to do it myself. My phone is a Samsung 10e. In the ebay app I go to Se...

Photo upload to ebay

This problem is with my phone according to ebay agent have tuned on all permissions still not working even when directed to a Web browser going to try one more time on Wednesday with a new laptop if not working will move everything to another selling...

Does Turning Off Email Notifications Affect Other Notifications On The Ebay Mobil App?

Title says it all. I do not want emails from Ebay, I do want mobile alerts for my saved searches.

I can’t sell cards on eBay 🙄 why is this? Is it because my phone is old

I can’t sell cards at the moment

iOS app is trying to display prices in Croatia Kuna, but Croatia switched to Euro

iOS app is trying to display prices in Croatia Kuna, but Croatia switched to Euro on 1.1.2023. This results in prices being displayed as 0,00 HRK

App doesn't load to edit selling items

IOS 16.5.1 IPhone 13 plus Max I can't load selling items to edit.

Feedback replies can’t be read on the app

I am unable to read my feedback replies on the app, but I am able to read them on the desktop. I think it is important potential customers are able to read a seller’s feedback reply with neutral or negative feedback, so they can see the seller’s side...