Mobile Apps
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Current ebay app "update" problems

I had to try to erase things from my phone all because you stopped my eBay app from working, in order to FORCE me into "updating" it!! Putting me through this coercion is DISRESPECT, making me seriously contemplate removing your app from my phone. If...

RETURN PROCESS AND PROCEDURES

Item I have must be retutned and account credited. No info on procedure. Have tried to contact seller but unable to get a response. (CS@ORANGECONNEX.COM) TRACKING 9274 8902 4104 1100 0393 6474 86..This was purchased via E-Bayand looking for refund. O...

No android notifications?

hello why am i getting absolutely no notifications on my phone? everything in the settings is turned on i've missed quite a few bids because of this issue.

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Void label

I need to void a shipping label and get a new one to cover a package of 45 lbs

Can't get logged in on the ebay app

I get an error message when trying to use the ebay app. This started happening Tuesday night. Ebay needs to fix their app. I can't use my phone to get on ebay and this is a big inconvenience. Please advise.

Annoying promotional notifications

Well, the title says it all. Please don’t do that or alt least provide a way to unsubscribe from these messages or turn them off completely. And no, I don’t want to turn off notifications for eBay, since they are useful for me. Please stop hijacking ...

Hiding Purchases

Whenever I order something and it comes in and everything is what I was expecting then I like to remove/hide the purchase. It was working for awhile then all of a sudden it does not or will not hide the purchase on the app. However if I login with a ...

Problems

ebay apps.says.i.have reached.max.logins.for.the.day. I have waited over 24 hours I still cant login to app but I can on my tablet I have tried everything delete reinstalled the app changed passwords all of it

“Your payment didn’t go through”

I am attempting to pay for an item won. I have tried 3 different payment types. I tried CC and two different PayPal accounts. Same message each time. This is AFTER I made a purchase earlier in the same day, with the same card with no issue. I have si...

Saved searches no longer available on iOS app

Like so many others, I no longer can see my saved searches on the iOS app, which is a feature that was extremely useful. Also like others, my saved sellers are available. But with searches all I get is the “oops” message that’s already been posted on...

There nothing to show here

 Every time recently may since last update when I go to view order details from a message. I get the error above. I’ve tried signing out again and back and nothing also deleted app and reinstalled no luck. EO

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