Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Import Images From Mobile Broken, Post-update

When listing items for sale on the desktop, the import from mobile functionality seems borked. I get the notification, but when I click on it, I’m taken to back to the app and not to the photo import screen. Running 15.4 on iPhone 12 Pro Max

request from EBay for a social secur

I received an email outside of Ebay correspondence pretending to be Ebay requesting my social number because i had sold more than six hundred dollars and they wanted to send me a 1099, is this a scam ???

Refunds using app

Why can’t I use the app to issue a refund?

Couldn't login in android app

When trying to login via android app says invalid request. No issues in web browser. Already tried to uninstalling app.

Change Default Minimum Offer Amount of 4 dollars.

I'm not sure how the app comes up with the number of $4 dollars, but I have a couple hundred listings that have that as the default since I didn't bother to change it every listing, and I get a fair number of offers for my items that are below the co...

Sold on App

HiDid they take the sold off the app. When I took a pic I could check what it sold for. Now I do not see it under Filter??? Thanks

Not able to revise listing

On iPhone both on safari and on the eBay app I am unable to revise listings. I get error / not available messages. Anyone else ?

eBay app log in IOS

No idea what happened it was working fine for months. I woke up went to log into app (I switch between to accounts). And it just says something is wrong. I have uninstalled the app and reinstalled it restarted phone . Reset my phone. I can log on the...

Error on Homepage for Items to ship.

On the homepage of the eBay app it is showing an error that I have two items to ship but I only have 1.

Can't watch items.

Everytime I go to watch/ heart an item it shows that I did. But when I refresh the page it didn't work. I have had this happen since like February.

Headers in Notifications not going away after last release

after the last release on the 18th/19th of march, i am noticing my notifications red header alerts are not going away. SPecifically "outbid" or "paid ship now". for a while the notifications on the landing page/home screen would also return after dis...

Most Recent App update for Android Broke 1:1 Shooting.

On the Most recent update of the eBay app for Android the option to shoot in 1:1 ratio is not automatically on, and when that option is toggled the camera doesn't actually shoot in 1:1. I found this out after using the app the same way I do every day...

Disappearing options

While trying to end a listing and sell similar on the app tonight, I noticed the option to Promote, which I always have, was missing. On my items page, the drop down menu from those 2 dots next to the item name does not show "edit promoted listings" ...

"Well, this is embarassing" when trying to revise one particular listing

I get this error when trying to revise one particular listing, all others seem to work fine. It goes to load, and then goes to this error. Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again l...

App suggestions for 2023

I’m sure some of these have been suggested internally and/or are being worked on now, but I just wanted to put these out online so maybe my wishes come true!I’ve been with ebay since the early 2000’s, before an app was created, and it is (slowly) bec...