Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Active listing shown as "ended'

I am high bidder on a listing. The listing displays as "ended" yet I'm still able to increase my bid. Also shows up as Active in my Bids list.Screenshots attached. Running latest app release on Galaxy S20.

Ship Now notification doesn't go away

The notification to ship items remains stuck on main screen. Both items have been shipped. I love bugs!

Resolved! “Paid Ship Now” notice/banner won’t go away on iPhone

I have an item which I marked as shipped on the eBay website, and the notification won't go away on my iPhone. When I click on it, it brings me to the 'sold' page, and the item is not there, since it has been shipped. I have tried logging out of the ...

Ebay app notifying me to do stuff I've already done

I've been selling on Ebay using my desktop computer for quite a while; I finally put the app on my Android phone a couple of weeks ago. The app keeps saying I have notifications when I can't find anything to respond to. Right now, when I launch it it...

No more suggested Price? Recent sales history when listing?

I'm having a Lot of trouble with the app today.I just spent two hours updating my android system updates, and numerous uninstalls / reinstalls / wipe cache / reboot phone / reinstall ebay... and I'm having the Same problems.1. Barcode scanner used to...

QR code for shipping no where to be found

Where is the QR code for shipping items and and printing the shipping label from my eBay account?The my local post office needed a QR code which was nowhere to be found. I touched the print icon when at the post office and nothing happened. No printe...

I’m on iOS 14 won’t let me run ebay app without iOS 15 which I’m not willing update any way bypass f

I’m on iOS 14 won’t let me run ebay app without iOS 15 which I’m not willing to update too much hassle any way bypass it stay on ios14 still use eBay app

I cannot log on to my Ebay App. Ive tried deleting the app & reinstalling, off & on my phone

Done my latest software upgrade, been on Ebay live chat. Would appreciate help please. Changed my password. Typed everything in correct. Use this daily. I can use the classic site but not the app

Unable to open Ebay messages

Is anyone else having problems opening messages, on the ios iphone app. I can see everything else but not the messages. I have uninstalled and reinstalled the app. Still no help. Can anyone offer a suggestion?

Retrieve w2 documents

Hello , I can not retrieve my w2 form from eBay. I forgot my password and can not reset it. Can you send a hard copy they the mail or help me retrieve this document ?

Technical issues with “purchases” tab

For some reason, the purchases tab on the app is displaying items I’ve purchased in the past, despite clearing them from the history as soon as I received them in the mail. The past items are also unable to be removed from the history.

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Suggestion for filtering sellers from certain locations

I got a response from my App Store review that said I should start a conversation here, so might as well. There needs to be a way for buys to filter out listings originating in certain countries, most notably China. I mainly use eBay to buy collectib...

Problema con las Notificaciones de subastas

Estimados, El problema que deseo reportar es que desde la última actualización de la App en IOS me doy cuenta que ahora no me notifica cuando una subasta va a finalizar, antes lo hacía 9 minutos antes, ahora sólo me llega la notificación cuando la su...