Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Add freezing

Upon opening the app on an iPhone 13 Pro with the latest iOS and app version, it does the facial recognition and then freezes. It never did facial recognition before. No idea what’s going on.

Issue on Mobile Android Application

Hey there,I was testing out a redirect linking feature I wanted to implement on my store and ran across a major glitch on the mobile application version when doing so. Was wondering if I can get this reported to ebay's QA or development team to get t...

Can’t save items to watchlist

When I try to save an item to the watchlist I get an error: There was an error adding the item, try again. I have tried to delete the app and install again but error still there.

App

The app keeps asking me to sign in over and over

Resolved! Camera in the app :- What you see is not what you get!

In the last week or so, when I take a photo in the app, the resulting photo is cropped unless I click the icon on the screen that represents full screen(?). (It's the icon with a square and arrows that appears at the top of the screen. It actually ma...

Saved searches feed on the eBay app ignoring my selected filters

A recent update has ruined the saved search feed. I only want to see items filtered to 'Australia only' as I selected but now I am getting flooded with listings from overseas. If this is a bug with the recent update, I would like it to be fixed. This...

Saved searches not loading

When I try to open my saved searches it says "No network found. Please retry or check your network settings." I just updated the app and still no change. It has been like this for a week. I still get emails but I can't open my saved searches in the a...

Issue w Saved Searches on Android App

Since the Ebay android app changed all my saved searches are returning international results rather than 'UK only' as set in the original search parameters. Also searches with set price range have changed to $ rather than £ as set. I've signed out an...

Hi

Didn’t receive full funds

Resolved! Advanced search on eBay app

Can we please get “advanced search” on the mobile app? It was so useful back in the day. And now with more products on here than ever, search results are huge and there is a lot of **bleep** to get around without that tool. Thank you

Furious over app changes! Thoughts?

I am wondering what other sellers think about the changes they have made to the app this month. I am furious.

Sell one like this on ebay app BUG ISSUE

I reported this to customer service rep at ebay ,it is still not fixed. When you clone from an existing item sometimes ,it will revert back to what the first person listed. For example they listed fifty items in the title i've changed it to sixteen i...

Resolved! App keeps crashing when trying to create a shipping label

On my Pixel 6 Pro I now have an issue where when I try and create a shipping label for a sale, the app either restarts upon tapping the "print shipping label" option or I get the message that eBay keeps stopping and then prompts for exiting the app. ...

Resolved! eBay search engine is a moron

I am looking for NOS "New Old Stock" items. Not car parts. Stop asking what vehicle I have and stop the auto correct(tried sorting a different way and NOS "auto corrected" to News). Your classification model is stupid AF and should never been put to ...

Unable to log into eBay app on phone

Is anyone having an issue logging into the eBay app on their iPhone iOS 16.4.1(a)? I can log in on the web browser perfectly fine, I can also log into app on iPad but when try to log in on mobile phone I keep getting the “Something went wrong” banner...