Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

BUG REPORT! Problem saving long Saved Searches

After Last iPhone APP Update if I try to update one of my complex Saved Searches, the eBay APP is requiring me to TRUNCATE the search by OVER 100 characters or it WILL NOT SAVE IT! HINT.... The PROBLEM is in saving the Title of the Saved Search being...

User avatar by Adventurer
  • 82 Views
  • 0 replies
  • 0 helpful

App keeps crashing since iPhone update

Hi, my iPhone updated and now the eBay app keeps crashing everyone I try and use it. So frustrating as lost out on 2 items I was bidding on aswell. is this due to the update doesn’t anyone know and who would I contact to try and get it sorted thanksb...

User avatar by Explorer
  • 1272 Views
  • 2 replies
  • 1 helpful

Collection beta not accessible

Hi form the browser when I click the drop-down for my eBay and select collection beta it takes me to the iOS page shown here  I select start your collection and get this  Any suggestions on what is wrong or how I can access?

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Unable to log in EBay app

Having issues logging in, get error “we have ran into a problem” this is after latest iPhone update. I have uninstalled and installed and still same issues. Any suggestions

Domestic Returns - Android App

Why can I not turn off Domestic Returns in app. Everytime I turn it off, it turns back on within 1 second. Instead I have to save my listings on in the app as a draft, then go to my computer to turn off Domestic Returns and then publish my listing. I...

Issue withe Filtering in the App... Am i going crazy or are other people experiencing it as well?

When I go into my app on an android device and look up an item I usually will filter for buy it now and lowest price plus shipping. After searching the item it'll show 355 results and after filtering it drops down to 2 results. I know there are way m...

Sold listings

Searches for sold listings are defaulting to within 100 miles of my location. Have reset defaults and reinstalled the app.

Latest update broke search filters - getting 0 results

Just installed the latest update today for iOS, 6.98.0 and it's completely broken search filters. As soon as I add a single filter, it says 0 search results. Also, it keeps defaulting location to within 50kms of my location, which at first made me th...

User avatar by Explorer
  • 99 Views
  • 2 replies
  • 2 helpful

App crashes

App crashes can’t even use iPhone 10 any solution??

User avatar by Enthusiast
  • 82 Views
  • 1 replies
  • 0 helpful

Crashing on ipad

Hello - this app is currently crashing moments after opening, so something ain’t right. However, did not feel the need to write a poor review: merely hopeful that it might be fixed in the near future.

App Crashing

The app has been crashing ever since this morning. Most of the time it will launch but as soon as I try to access my profile, selling page etc the app crashes and closes.

User avatar by Enthusiast
  • 119 Views
  • 0 replies
  • 0 helpful
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