Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Uk is not European

Please remove uk from european selection, In addition, import fees are paid to European countries

eBay app crashing in iOS when editing a listing

For the last 24 hours, the eBay app is crashing each time I try to edit a draft of a listing. Specifically, when I update the brand of clothing I am selling to a freeform entry (not in the drop down list). I have updated iOS, updated the eBay app, an...

Can't view original listing.

I see from older posts that I'm not the only one with this issue. I just bought an item that I don't think matches the seller's description. I went to review the listing but all I see is a split second flash that MIGHT be the listing, then it goes to...

App issue in postage menu

This issue only seems to occur on the IOS app when you change postage on an item you’re selling to “Letter 250g or less” and then the app cycles with the loading icon and it gets stuck. Every single time, even after logging out, force closing the app...

Problemi app

Molto spesso l’App di EBay si apre e non carica i contenuti rendendola inutilizzabile

User avatar by Enthusiast
  • 72 Views
  • 0 replies
  • 0 helpful

Feedback suddenly not sorted properly in app

The mobile app suddenly started showing feedback in random order. I noticed this a week or two ago. I use an iPhone on the latest 16.x release. How do we fix/report this? I also hate that it no longer displays the item the feedback is associated with...

You missed out and don't give up

Please change this annoying and incorrect expression that now pops up whenever a bid is lost. In English the conjunction and is used to give additional information in the same vein e.g. you lost the bid and you missed out; for a contrasting or differ...

Photo search for sold items

Just started using photo search on my iPhone. I can’t find a filter or other means to use the photo search to show only sold items so I can try to price my items appropriately. I watched a video that seemed to show you go to filters to find the sold ...

User avatar by Explorer
  • 6536 Views
  • 6 replies
  • 0 helpful

Resolved! Sold Items

I am trying to find out after taking a picture of and item, seeing the listed items and then see how much this item has actually Sold for. My brother has the app and he can go in and toggle on a Sold items filter but I cannot find that on my app. I h...

User avatar by Explorer
  • 1238 Views
  • 9 replies
  • 0 helpful

No ChaChing

I have iPhone 12. I’m no longer getting the ChaChing sound when I make a sale. Anyone know of a fix for this?

User avatar by Adventurer
  • 235 Views
  • 1 replies
  • 0 helpful

EBay app not loading since update

Since updating the app this morning on iPhone, I now can’t get the app to load into item. Looks like the IT crew need to look into the issue.The only good thing is I’ve saved money due to this issue, I wonder how many people have experienced this due...

Turn off auto-renewal on eBay app

I am trying to turn off auto-renewal using the Ebay app. I tap on the item, then tap the theee dots and then tap ‘revise’ from the drop down menu which is what many recommend doing. However, once I’m in the ‘revise’ dashboard there is no apparent opt...

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