Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Feedback replies can’t be read on the app

I am unable to read my feedback replies on the app, but I am able to read them on the desktop. I think it is important potential customers are able to read a seller’s feedback reply with neutral or negative feedback, so they can see the seller’s side...

Broken link on main page of app

pressing use code clearance15 brings up a pop up saying the page no longer available Have tried clearing app data Restarting Resinstalling etc

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User avatar by Enthusiast
  • 63 Views
  • 0 replies
  • 0 helpful

Completed items filter missing

When you use the new image search feature on the app, it shows current listings but does not show a filter option to look at completed items. Is this the way the app has designed it to be, or is there a way to get to completed listings? Like always, ...

User avatar by Trailblazer
  • 673 Views
  • 5 replies
  • 0 helpful

Cha Ching not working

My Cha Ching sound isn’t working. I have an iPhone 13 and when I updated the software I noticed that the cha ching sound isn’t working. Help. I want it back.

cards aren’t being verified and they are all active

I've been trying to add a payment such as debit cards and i tried on my personal card and it would say “not verified” so i tried a different card and it still says the same thing what could i do or should do?

User avatar by Rising Star
  • 68 Views
  • 2 replies
  • 0 helpful

App upgrade

How do I upgrade The app for my iPad? I tried to delete and reinstall it, but all I get is an icon saying open in the App Store.

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