Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Filter Options not working

Good Morning Guys, Can anyone confirm they are experiencing the same issue i'm having with the mobile app and website where the filter option is not working for mobile and on the website its just blank?

Chat with sellers malfunctioning

When chatting with a seller about an item that didn’t show up, the message I was typing would disappear and then I’d have to leave the chat and come back to find it again so I could finish it. Then it posted in the wrong chat against a different sell...

eBay authentication via the app fails.

I want 2FA but not with SMS prompts. I wanted an authenticator app like Authy. The eBay app does this (supposedly but SPOLIER not really). There is no option for a 3rd part authentication app. I opted (not by choice) to do my authentication via the e...

Message notifications when there are no messages there

Hi, I have a number 4 next to my messages button as if to say I have 4 unread messages, but when I click on them there are no unread messages there. When I get a new message it goes up to 5 for example, then I’ll reply to that and it goes back down t...

eBay tracking sucks

Sellers use your eBay tracking. It has happened a number of time it says items delivered and they have not come yet. Some have never made it to me. The post office will not use your track numbers. Have item now saying it was delivered on April 16th a...

Buy it now price changes during draft

Not sure if anyone else is having problems with the mobile app changing their draft price but I noticed yesterday and it was worth a look. Going back a couple of days my pricing was way off. I make my drafts on my desktop computer filling everything ...

No sounds for notifications even when sounds are on

Go to the app settings and un optimize battery use for the eBay app, then went and watched a random ending item to trigger watch ending notification. Then press the silent notification or manage to get into the notification menu and then went and tur...

Watch list error

I’ve been getting a watch list error for weeks now. It says my list is too full to add items, but even after removing items I still get the error prompt. Deleting and reinstalling the app didn’t help.

Resolved! IOS app: opening item description not working

iOS app no longer allows opening full item description. The button for opening full item description simply does nothing. Latest app updated and also latest iOS version available on my device is installed (16.7.5).Please fix mobile app.

Description

When I was looking on eBay today every time I hit item description it would just blink, but nothing happened at any of the items I was interested in, I rebooted thinking it would help, but it didn’t it just won’t open that description line

Cell Phone "Description" not working

My iPhone eBay App......"See description"....not working.Needs to be fixed.This is a big problem as I didn't realize how manypeople here use it.

Sellers item description not working

Please can you fix sellers item description button in the mobile app it’s not workjng

Mobile apps descriptions not readable

Latest update has rendered the iPhone and iPad apps useless as unable to read the descriptions in either. Whoever tests these updates need sacking!

Can’t create new listings using the app

I’ve used the eBay iOS app for years to create listings for trading cards. A few weeks ago, the app started failing every time I try to create a new listing… it lets me enter the product description for what I’m selling, then has me indicate whether ...

Still to easy to delete drafts in the app

I just deleted another draft, accidently. Barely tapped and dragged left, GONE. I don't do it often, maybe once a week out of 70 listings. I only use the app for taking photos and completing the drafts. I do all the prelim work on a desk top. Frustra...