Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

iOS App - Promotions UI Issue

I listed an item on Sunday 11th August after checking the promotions listed within the app. As per screenshot, it said 80% FVF saving and 100 remaining. The item sold today on the 14th August (I made no amendments to the listing) and the discount was...

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App freezing on certain screens

it’s driving me nuts since the new updates. When you go into relist an item and you go to update your price etc when the new design shows it won’t allow you to delete the old price and type in the screen and the app freezes. Sometimes it will show th...

Saved Searches on eBay App No Longer Working Properly

I noticed the saved searches feature on the website and on the app was recently updated, and it is no longer working properly. First, any saved search for a larger category, that contains sub-categories, does not generate or show only new results; ev...

User avatar by Adventurer
  • 6426 Views
  • 21 replies
  • 10 helpful

Android App doesn't show custom Watchlists

Can we make this happen? I search for a variety of items and grouping them all into one Watchlist adds to the confusion when I want to keep track of only certain items when I'm away from home without access to my desktop computer.

Resolved! CANNOT LEAVE FEEDBACK- ANDROID

Is anyone else having issues leaving feedback on the Android app? I contacted them about two to three weeks ago and they said they were aware of the issue, but nothing has ever been fixed and I still cannot leave feedback on the app. It just tells me...

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Resolved! Items sold showing in unsold category.

I have had several auctions end earlier this evening and some of them have had bids and ended yet they are showing in the unsold category on the app . It’s on an iPhone SE iOS software 17.6 using eBay app version 6.171.0 which was updated a few hours...

Mobile app notifications not working

I had a oneplus 7t and upgraded to the 10t. Notifications were working fine on the old phone but when I switched they stopped. I checked the settings and they are not on silent and the applicable sound notification is selected. Any idea what to do? I...

User avatar by Adventurer
  • 162 Views
  • 2 replies
  • 0 helpful

Issue with photos in landcape mode

Since last update, within app, when tapping on photos for fullscreen view there is now a ‘See description’ button. Fine except when I rotate phone to view photo in landscape mode, said button takes up so much space that the photos are actually smalle...

User avatar by Explorer
  • 237 Views
  • 2 replies
  • 0 helpful

Why can't you see your scheduled listings on this version ? Seems like seller tools aren't priority

Are there any links to previous versions with the usual seller page available. I have 40 listings schedule to start but when I go to the "selling" tab it just brings up a page with links how to sell... Its like any personal selling history is not ava...

Ebay diesnt work anymore

I logged out for safety reasons and changed my password and now i cant log back in to my app. My ebay is my business and my sole income so not having an app which is 100 times faster to list items im just wondering where this leaves me. I already wor...

User avatar by Pathfinder
  • 235 Views
  • 2 replies
  • 0 helpful

Messages

I have an android all of a sudden I am not receiving any messages from buyers

User avatar by Thrill-Seeker
  • 977 Views
  • 2 replies
  • 0 helpful
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