Mobile Apps
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Listing Photos iPhone

ALSO can no longer upload photos from any Apple or Android device on the apphave searched Reddit community, Pinterest & eBay support with NO further information or fixes.

Android Photos App

Since the listing update I can no longer access the "Photos" app on my android. I had everything organized into folders that showed what has and hasn't been listed. Anyone else having this issue? 

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Auction format

I have a "offer" on my auction item. Is a "offer" the same as a bid? How come I can't tell which one I'm doing? I wanted the auction format.

Photo Upload Workaround 6.140.0

Please try this for those who are having photo upload issues. I use Camera+ outside the app to take my photos. I haven't tested using the eBay app camera but I assume the behavior would be the same. Click Add Photos Then select Upload Photos Select t...

User avatar by Trailblazer
  • 108 Views
  • 1 replies
  • 1 helpful

Example of 6.140.0 Background Delete Issue

When you use the mobile background delete function on photos, it kills the resolution and makes the image look terrible. It's as if a thumbnail was used. I took the screenshot from my desktop after completing the listing on my phone like I would have...

screwed up.jpg
User avatar by Trailblazer
  • 75 Views
  • 1 replies
  • 1 helpful

Resolved! Item returned due to incorrect address

My buyer notified me that the tracking information showed their package was being returned to me as they neglected to add their apartment number. I received it yesterday and want to resend it to the buyer. How can I purchase another label?

User avatar by Adventurer
  • 269 Views
  • 2 replies
  • 0 helpful

Counteroffers Broke

Since the update, counter offers are broken. If I get a normal offer on a listing and accept it, all is well and the sale is good. However, if I send out offers and someone sent back a counter offer and I accept it, nothing happens. I do not get the ...

eBay needs to open beta their iOS app.

It's pretty obvious the "invite" only beta program for eBay app is limiting their feedback into rollout releases. Many other large organizations publicly beta their app. Why? It provides a strong feedback loop. I seriously doubt that eBay would have ...

User avatar by Trailblazer
  • 109 Views
  • 0 replies
  • 0 helpful

eBay screwed up the photo uploading feature on new iOS app

How did they manage to screw it up so badly?No more progress meter on which photos have been uploaded. The Uploading (9) never changes when a photo has been uploaded. The background delete makes completely steps on the resolution of the photo. Looks ...

User avatar by Trailblazer
  • 89 Views
  • 1 replies
  • 3 helpful

Update my account

Ebay is telling me my account is out dated, need to update but don’t know how. Please help.

Photos - no button to upload

December 15, 2023IOS update; listing a new item; photos; upload or take photos - I take or upload photos but no button to save or return to listing. I close the app; draft not saved. whats happened?phone update app updatedphone restarted

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