Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Printing labels

Got new phone and now when I save label and go to open with my shipping printer pro app is not on the list of option to print from.

“Find similar” option gone

Since the most recent update, the “find similar” feature when looking at items if no longer there. Anyone know how to make it come back?? It was very useful for comparing prices.

Resolved! eBay app on my iphone stopped giving me notifications

A few days ago, eBay app on my iphone stopped giving me both banner style & badge notifications , even though: - "Allow Notifications" on my iphone setting is on.- Notification setting in ebay app is all on.- My iphone is NOT in any mode such as "Foc...

IOS photos not uploading

I have automatic updates for ebay turned off yet somehow my photo uploading format has changed and now I can not upload any photos to any of my listings. This is absolutely insane. Wonder how many millions of listings ebay is now losing with so many ...

Photo Uploads

I have been having an issue with the app uploading photos. Seems like a glitch where it will just get stuck and not upload any photos to the listing

Send offers app on phone not working

It's been 3 days now since the send offers is not working on my phone. I can get on my laptop when I get back home and use it on there, but even then it's not working like it should, but on the app on my android it just goes to my active listings whe...

Resolved! Update eBay

Update eBay trying to update my eBay app and it’s not working try to update my eBay app

Unable to sign-in Android app

Hi,I have been using Android eBay app for some time and today I noticed I got logged out. When trying to again log in, I enter correct password and after a while I get a screen: Sign in initiated.We sent a notification to your device.Please approve i...

What happen to the Sold Items/Completed Items in the Search by Image filters?

I know it was there recently. Ive used it multiple times. Was it removed ? Is it coming back?

App send offers

Anyone else having problem with send offers not working?

Link to viewing sold original listing is inactive.

Hi everyone.Just recently the link to viewing a sold original listing does not work for me.Nothing happens.Any ideas?

App keeps logging me out

Ever since I updated the eBay app on my phone, it doesn’t stay logged into my account. Every time I open the app I have to log in again. Previously it would stay logged in for months, years without me needing to log in again. Kind of problematic beca...

Latest update

Latest update doesn’t allow you to view customer descriptions

iOS app

Hi. seems to be an issue with the iPhone app not displaying items listed / sold. not a massive issue. Was wondering if it’s just my app? iPhone 13 Pro MaxIOS 17.2.1App Version 6.144.1 link to screenshot https://ibb.co/4wqLbjQ

Resolved! Android app Internal error

Keep getting "There was an internal error. Please try restarting the app" whenever I try to look at saved searches. It started as I was already looking through saved searches. It also doesn't seem to update my unread messages to read after reading o...