Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App is not updating . It is causing problems with phone .

The eBay app is not updating when it said it needed an update. It just keeps processing which is causing problems on my phone.

Saved searches keep defaulting to “Contemporary Manufacturer” category

When I create a saved search, I put in any filters that I want to use, select “All categories” and save the search. When I go back in to view the items, it keeps defaulting to “Contemporary Manufacturer” as the category. This means that items within ...

Poor customer service from the seller and eBay.

Ordered from these people on eBay it’s been 4 days and I haven’t heard anything. No update or response to the 50 messages I’ve sent them. Don’t buy from their store try autoparts82. They are a much better store that doesn’t constantly drag their feet...

New Update 6.171.1 on iOS HAS MAJOR SEND OFFER BUG

I am unable to send offers through the mobile app using the latest app update from 2 days ago and actually this was a bug from the previous version as well. I am on iOS 17.5.1 using latest version of the app 6.171.1. I’ve deleted the app and reinstal...

iPhone App not working

EBay is not working on iPhone App currently - have latest update but pages will not load - I can access it online

iPhone 7 system 15 Will not allow eBay to load and the iPhone is up to date - what gives?

Iiiiiiiiiiiiiii

I think my account got hacked

I was contacting eBay through eBay Facebook on messenger and they contacted me back saying Thanks for reaching out here. We'll be happy to review with you to see the best way forward. When does it show it sold? May we also ask you to verify your acco...

$150 EBay Gift Cart to Google Play Store Currency??

I have a $150 Ebay Gift Card that I really have no use for. It is loaded with $150 and entirely untouched. I want to be able to take that balance and convert it into Google Play Store currency. Is there any way to do this outside of just doing a cash...

@ebay can you add more sort options active listings

Selling Tab -> Active listings. You can see the options in the attached photo. What I'm asking for is an easy way to see the OLDEST listings. So sorting them by oldest to newest. Please consider adding this. Thank you.

My active listings have disappeared from my I phone app

Hi, I'm having problems on my app and can't see my current listings. This afternoon I was looking at my listings and opened the 'refine view' option (I normally leave it on 'newly listed') and clicked the 'most views' option, the screen then said 'Yo...

Baixar app - IPhone 12 mini

Não estou conseguindo baixar no app no meu iPhone, quando eu clico para baixar ele aparece compra e para de baixar

Can't make purchases

Cannot make purchases on eBay. Never had this problem before

iPhone 7 Plus on IOS 15.8.3 will not let update EBay?

Hi there, I have just broken my IPhone XS Max and am treating temporarily to use old IPhone 7 Max to login on EBay, yet the login page keep telling me to update App but when pressing on update it gets me to App download option to “open” app not to “u...

Can't Check sales comps on eBay app on iPhone Error Message (Request.ebay.429)

Was out sourcing & checking sales comps on various items today on the eBay mobile app when I got the following message: "Error. You have exceeded the daily limit so access for this individual function will be denied for the rest of the day. Please tr...

iOS App - Promotions UI Issue

I listed an item on Sunday 11th August after checking the promotions listed within the app. As per screenshot, it said 80% FVF saving and 100 remaining. The item sold today on the 14th August (I made no amendments to the listing) and the discount was...