Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Disable "Recently Viewed" notification

Is there a way to disable the obnoxious and saturated "Recently Viewed" item push notifications? Outbid and Offer Accepted notifications fail all the time, but Recently Viewed never fails (of course) and drives me nuts. I don't want notifications fro...

Resolved! Newest eBay app update got rid of the filter locks!

i can't understand why the filter locks are now gone, they were extremely useful. Being able to lock the item location to UK only was great, now I need to do it every time. Why was it removed?

I cannot change my email address as it says it is already in use

I need to change my linked email address as my money is being sent to a non-existent email and MY email address will not work as it says ‘email address already taken, please choose another’ .. help please as I need my money

Selling- page won’t load on app. Gets hung up

Been experiencing this for 5 days. Listing an item, app get hung up and spins endlessly. Deleted and reinstalled app. Tried on different devices. Using an iPhone.

IPHONE EBAY MOBILE APP

WHER CAN i DOWNL;OAD THE EBAY APP FOR IPHONE ? i CAN NOT FIND IT.sOMEBODY PLEASE HELP ME ?

Ebay, two step authentication is not sending me email varification, and my email listed is correct.

Why ??? is this still not working after two years ???

I am unable to sell

For two days now I have been unable to list items. I tried everything. I Cleared stuff, deleted stuff, uninstalled, reinstalled, etc. nothing works. Customer service no help thus far. Please help.

Old version Ebay for iOS 14.8 ???

How to install older version of Ebay for iOS 14.8. It requires upgrading iOS to 15.2 but I don't want that. Any suggestions? Thank you very much !

Won’t let me update app!!!

I’ve been trying for days to update my app. Download or cancel keeps popping up after pushing update. Over and over again. Please fix this!!!

Averex jacket

I purchased a black leather Avi’rex jacket but I gave them the wrong email and now I can’t track my order

Scroll Position

Please don’t reset scroll position on saved searches view when automatically checking for updates. I have a long list of items and resetting the scroll position makes me have to find my place again where I was before it reset. Very annoying.

Video won’t upload to listing

I have tried several times to upload a video to my listing. It’s only 25 seconds and will only upload 50%. I have tried it with both a video taken on my iPhone and a video taken on my Nikkon and transferred to my laptop. Any suggestions? Thanks!

Missing numbers

For some reason when using the eBay app on my phone under the selling tab above the ACTIVE, SOLD and UNSOLD there’s only - - rather than numbers. The monetary figure as well as the 90 day total is also missing. I have deleted the app and reinstalled ...

Full item description STILL not obvious for buyers using mobile app

A quick search of this forum shows that this issue has been around for at least 5 years and many people have complained about it. Yet, the problem still persists. I am referring to how in the mobile app, the full item description does not automatical...

Condition description field on mobile

Been here forever & still befuddled why the condition description isn’t accessible on the mobile app. Makes zero sense why eBay with all of its capital & workforce can’t make this a feature for as much as we sellers pay to sell here. Please tell me I...