Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

messages on APP on item I ONLY viewed NEVER SAVED

I is constantly annoyed by prompts alerts whatever they is called on my phone. I look at an item, NOT saved in watch list and boom !!!!!!!!!!!!! some annoying offer. I look at a racket, ain't even described correctly. It listed as a 110 but a 98 sq i...

login logout problems........

When I close the App on my iPhone when I go to open it again I routinely discover that the app has logged me out against my will. I have to login again over and over after I quit the App. In the past when I quit the App,If I relaunched it I didn't ha...

User avatar by Explorer
  • 81 Views
  • 1 replies
  • 0 helpful

error 111 when trying to list

i am trying to list -- partially from my phone. However, i am experiencing similar issues when trying to list from a computer/website. The situation is this:1) create a draft, save for later2) upload photos to the draft, try to list ... i have tried ...

Unable to purchase from sellers I've previously bought from

I'm unable to purchase from sellers I've previously bought from. When I click the items in search results, instead of taking me to the product screen it bypasses this screen and takes me to "thanks for purchasing" OR "this item may be eligible for af...

Image Search Not Working in eBay App on Android

Has anyone else had issues with the image search in the eBay app? No matter what photo I take or what I pull from my gallery, I get 0 results. When I select one of the categories across the type I get an error message about Local Only being turned of...

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User avatar by Adventurer
  • 1736 Views
  • 8 replies
  • 1 helpful

Payment Pending from 2017

For a while now an old purchase from 2017 popped up in the app only. It says payment pending. I cant get rid of it. It went away a few app updates ago, but came back again. I cant delete it.

Search Bar

I search up stuff I have before but nothing is coming up, No search results not found….. I just search this same item a day ago and I already updated the app, What’s the problem ?

eBay Messaging Chat Format on App

Hello, it looks like my eBay app on my iOS went back to the classic messaging format when communicating with buyers. Is there a way to switch it back to the eBay Chat/Texting format?

User avatar by Adventurer
  • 1316 Views
  • 8 replies
  • 2 helpful

Update in the AppStore

I can’t open eBay as it tells me to update the app. So every time I try it only says “open “ and not update. So for now, I can’t log in. Bonnie Adolf

UK app Showing Some .COM features

Is anyone else on eBay uk noticing odd little bits of the USA .com eBay mixed into the UK App at all?example a notification for sale comes in and instead of £9.00 sale it’s showing GBP 9.00Also been into set some offers and it was showing a $ instead...

Messages

Hello, please return the old type of messages on the iPhone when there was a chat, after the last update the chats disappeared and nothing is clear, return it as it was