Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

iOS app

Hi. seems to be an issue with the iPhone app not displaying items listed / sold. not a massive issue. Was wondering if it’s just my app? iPhone 13 Pro MaxIOS 17.2.1App Version 6.144.1 link to screenshot https://ibb.co/4wqLbjQ

Resolved! Android app Internal error

 Keep getting "There was an internal error. Please try restarting the app" whenever I try to look at saved searches. It started as I was already looking through saved searches. It also doesn't seem to update my unread messages to read after reading o...

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User avatar by Adventurer
  • 2580 Views
  • 37 replies
  • 14 helpful

eBay app

How can I add notes to self on listings that I have created on the ebay app with my I phone?

Android app - i can't bid

Can anyone help, a fair percentage of listing (same seller) let me put a bid price as far as review then it won't go any further. The prices things are selling for suggests it's not just me. I've cleared my app cache on Google play and reinstalled th...

User avatar by Pathfinder
  • 1149 Views
  • 9 replies
  • 0 helpful

Search listings are traslated even when traslation is set to off

eBay Android App 6.106.0.3 Language Hungarian.Translation is set to off, but the listing titles are still translated in the search results. Once I click on it and the detailed item description comes up, it is not translated and correctly shown in its...

User avatar by Adventurer
  • 302 Views
  • 4 replies
  • 0 helpful

Need help not seeing a vulgar item

I am using the android app. I recently listed a few items in a genre I don't usually sell. I looked at other similar items as research. My 'recommended items' then filled up with those types of items... Including one very vulgar hand carved item. My ...

User avatar by Adventurer
  • 96 Views
  • 1 replies
  • 0 helpful

Getting the app

I clicked on the key that said “get the app” but it hasn’t said I am through with the process

User avatar by Explorer
  • 62 Views
  • 1 replies
  • 0 helpful

More suggestions, more items to consider

Does anybody know why when I click on an item why I do not get those horizontal boxes of other items and other suggestions? No matter what I do in phone settings or eBay settings I cannot get them anymore on the app version. Does anyone know why? Or ...

User avatar by Explorer
  • 57 Views
  • 0 replies
  • 0 helpful

Using ebay

I have been a long time ebay user now I can't seem to buy as I used to. What's going on?

iOS app no longer working after update

My iOS app updated to version 6.123.0 and is now no longer working. Tried both Wi-Fi and cellular connections and no change. Can’t click on anything and just sits at this screen indefinitely.  

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User avatar by Explorer
  • 343 Views
  • 4 replies
  • 0 helpful
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