Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Issue with orders?

Is there an issue with contacting the seller, and/or purchased items showing as shipped? Shipped and no tracking number? I’ ve never had a problem in these areas before, but, in the last 5 or 6 days, no shipping data and only one-side conversation wi...

offers

Why did you make it more difficult to send offers in the mobile application? I used to be able to simply click on a button next to my item, indicate the price I want to offer him and send an offer, and it took 3 seconds. now I have to check the lot, ...

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User avatar by Adventurer
  • 227 Views
  • 0 replies
  • 0 helpful

Too many clicks to get to pictures!!!

We sell used car parts and I frequently have to see all of the pictures in order to pull the correct item from the shelf. The way the app used to be was very simple to get there. Under my sold items needing to be shipped, I would just click on the it...

App doesn’t allow send offers to buyers

For the past few days the app shows I have watchers available to send offers to. When I click on “send offers to buyers”, the next screen is grayed out making it not able to click on. This is ONLY happening on the app. The computer WILL allow me to s...

eBay ios app crashes custom sku

Hi every time I go to list an item and try to input custom sku the app crashes. I am able to open back up and input custom sku then list item but it is annoying to have to open eBay twice to make one listing

faulty item

i work on board a vessel and before i wen home i bought a Bose speaker that doesn’t turn on after i only played it for a week when the battery died it never came back on i can’t return and ebay wont help and they cant be reached . they keep sending y...

User avatar by Explorer
  • 661 Views
  • 4 replies
  • 0 helpful

Suddenly cannot view sold listings in app.

iPhone 12 latest update of iOS and eBay app, and suddenly when I click on a sold listing I can no longer view the listing itself. Instead I’m greated with a “this listing is no longer available” message and an advertisement where the listing has been...

eBay motors login

I'm trying to post a vehicle on eBay motors. When I get to the last step to login then I'm asked if I want to leave duck duck Go to view this info but then goes nowhere? Any help would be appreciated. Thank you, Ryan

eBay app for iPad

Hello, It appears that eBay is giving us the option to view our Purchases over the past seven years or so. I was able to delete the old purchases with the exception to a few from 2019. This is a bug and needs to be fixed.

Purchase History and description

I can no longer view my purchase history details or item descriptions. This has been going on for 3 days now. I received an item and it is not correct but I can’t even check the description. Just to double check I didn’t missed something. To make sur...

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