02-27-2018 09:19 PM
Please help. The new theme breaks the app, I can't see my text when I go to log in, it's all white, leaving me to log in blind, and once in the app, many buttons are simply missing because they aren't displayed properly. Please fix or revert, we should have been given a choice.
Solved! Go to Best Answer
03-04-2018 12:24 AM
Still no joy for me. Deleted app and reinstalled but it' still black. Deleted app again.
Will just shop on Amazon prime for a while until this is fixed.
03-04-2018 05:46 AM
Still have black background after latest update. This seems to have started after the last update. Ebay, could you not roll back users to the previous update, before the trouble started, and then once the beta testers have confirmed problem fixed, roll out a new update for all?
03-04-2018 07:44 AM
03-04-2018 01:01 PM
Galaxy S7 - same issue since last update
03-04-2018 02:26 PM
Hi again,
Well - without turning my phone off or (apparently) downloading any new ebay app updates the standard "white background - black text" appeared all by itself!
I'm turning the phone off overnight now hopeful that all will be back to "normal" tomorrow.
Thank you
Martin
03-04-2018 03:35 PM - edited 03-04-2018 03:37 PM
I've been doing alot of testing today and I think I narrowed it down a bit. I'm running a up to date Pixel XL I went into my phone settings and disabled the scheduled turn on for the system night mode this afternoon, well before it turns everything Amber. The eBay app was normal white theme all day. Once the sun had set (when the night mode would have turned on) the app stayed white and fully functional. To test this, i closed out the eBay app, went into system settings and turned on the night light more and when I went back into the eBay app, it turned to black and all the problems occurred. To double check, I exited out of the eBay app, went back into system settings, deactivated the scheduled night mode and turned it off, then rebooted my phone. When it restarted, I opened eBay and it worked again and was back to white "day" theme. So, it's definitely (at least on Google Pixel) to be connected to the night mode, but I'm not sure how/why.
03-04-2018 03:52 PM
03-04-2018 10:38 PM
03-04-2018 10:49 PM
03-04-2018 11:58 PM
Oh dear - I spoke too soon.
Turning my phone on this morning I find the black background returns.
Any joy in fixing yet?
03-05-2018 01:25 AM
doesnt help
@mobile_feedbackwrote:@leopard2012-us @christian_klueber @snop-snop @charchau9tpm6o @corner_deals
Please update to the latest release from tonight. It should have this issue fixed. Please let us know if you are still seeing the dark theme.
03-05-2018 11:22 AM - edited 03-05-2018 11:23 AM
I can confirm that I have done the same test as deadcheshirecat and get the same outcome. I'm using the Razer Phone.
03-05-2018 12:10 PM
Please explain why I have to have a BLACK . Back ground it's just not on can't even .change it in setting please please please . Get rid of it ASAP ..
03-05-2018 01:01 PM
@wwickedd @deadcheshirecat @gertude_666 @master_x_24 @tim_3k
Thank you for posting the issue. We are aware and trying to troubleshoot this.
Could you let us know what type of device and OS version you are using?
Thanks
03-05-2018 02:43 PM
Google Pixel XL, Android 8.1.0