Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Android notification settings keep getting lost

I've noticed over the last year (likely years) that app notification settings are occasionally discarded and everything is enabled again. I notice this when I get a notification like "Shop designer handbags from Linda's Closet". This is just pure spa...

Emails?

Does anybody know how to stop getting emails from eBay? For instance, my messages and offers will get sent to my eBay messages inbox (totally fine obviously) but also my email inbox. How do I get it to stop sending to my email inbox as well? Thank yo...

find

finding parts is a hassle for me I only see a warning screen in my application to add a specific vehicle and I just want to search I do not want it to be an obligation to add a vehicle how do I remove that screen 

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User avatar by Explorer
  • 126 Views
  • 2 replies
  • 0 helpful

Notifications not working

My notifications option seems to be down. Im unable to send or read previously sent messages. Not sure if it has anything to to with an app upgrade earlier today.

User avatar by Explorer
  • 107 Views
  • 1 replies
  • 0 helpful

EBay app technical issues on iPadOS 16

The EBay App on IOS16 Ipad has some issues:The search field does not display and you cannot see the text you type. If you press enter afterwards it does perform the search.In fact, any text field just ends up with a white box showing nothing.The filt...

User avatar by Explorer
  • 192 Views
  • 2 replies
  • 0 helpful

Messaging bug - sluggish typing

New messaging looks good, but when you are back and forth with a few messages, the typing input gets more and more laggy as the conversation grows. Please fix?!

Listing error

Hi. Just gone to list an item on the app and the currency box for pricing shows as U.S. dollars . The list itself shows live as pounds sterling which is the main thing. Anyone else seeing this glitch?

Resolved! Recent searches missing

Since previous application update, only the daily offers do appear on the main page, the recent searches are missing. This was a nice default info displayed on the main screen before.Current update (6.82.0.1) downloaded, did not fix this symptom. Ple...

User avatar by Explorer
  • 218 Views
  • 3 replies
  • 0 helpful

Resolved! Search for items

A problem I'm having i dont know if its just me or its happening to other people as well, the problem I'm having is the ebay app is not showing item condition in the filters anytime I search an item if I want to see new or just used condition its not...

User avatar by Adventurer
  • 705 Views
  • 8 replies
  • 3 helpful

New sales options

Make it easy for sellers to offer their products.1_ Worldwide sales2_ Continental sales3_ National sales4_ Provincial sales5_ Local sales

Unable To Mark As Dispatched From App

Does anyone else have an issue marking items as dispatched since the app update on 18th October 2022? It used to work and still works from the website just looks like the app is broken