Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

My Ebay

Please bring back New and Used in the Search/Filter Section. 

Revise All Products, Crashes App on IOS

Running IOS 16 and Latest App versionHi Every time with any product the App crashes out when using the various ways to revise a product. Happens on previous versions of the App and IOS. After an updating the app sometimes the Revising works one time ...

70989593-1DC4-40D5-A59D-2EFE2FAB54DE.png
User avatar by Pathfinder
  • 108 Views
  • 1 replies
  • 0 helpful

Printer-Friendly Support on ios

I'm not seeing an option to print, or do a printer-friendly page/save a pdf with the order details. Is that on the ios app and if not can that be done for ios? That would be really helpful, and allow it to be shared/saved. I always have to go to the ...

Saved search glitch with newest update

The latest update has messed with the ordering of my saved searches. I usually sort in order of last viewed, but since the update, even if I choose that option, it doesn’t sort in that order. I’m sure it’s not, but the order seems random. It’s not a ...

User avatar by Explorer
  • 109 Views
  • 1 replies
  • 0 helpful

iOS app - new Order Details page (Fall 2022)

@mobile_feedback devon@ebay elizabeth@ebay I'm going to be honest and say that I find the app non-functional when it comes to 99% of listing and selling tasks (especially for sellers like me that use variations - I can't even make a quantity adjustme...

app-current.png app-proposedchange.png

App no longer support......?

I've just changed my phone and used Google Play Store to download the eBay app. I've used this for years on my previous phones. It downloads, opens, but attempts to log in are met with a message to the effect that the version downloaded is no longer ...

Can't login

Loaded up my app and it's asking me to sign in for some reason. I do this and enter the security code sent to me but it just takes me back to the homepage and is asking me to login/create account again. Any idea on how to resolve this?(Already tried ...

Resolved! Unable to log in on blackview BL8800 Pro

Hello, I just bought a Blackview BL8800 Pro phone to substitute my old Sony Xperia XZ Premium. On my pc and on old XZ Premium I access to ebay app without any problem, also logging off and relogging in. On my Blackview phone, instead I get an "invali...

User avatar by Rising Star
  • 239 Views
  • 2 replies
  • 0 helpful

Not loading on GraphineOS

When launching Ebay under GraphineOS rom for Android the app is stuck in a loading page loop and won’t show any content.

Collection Beta - Pricing

Sometimes, when I add a sports card to my Collection on the app, instead of providing a value, I get the message "We couldn't load all of your price data please refresh the page." I think this is the message that you get when eBay doesn't have any pr...

User avatar by Adventurer
  • 361 Views
  • 4 replies
  • 1 helpful

Message to seller problems

I was able to send a message a few days ago and now have been getting this message for two days even though I haven’t been able to get any through. I also tried signed in through a browser and also received an error there. Has anyone else had this pr...

lmr881_0-1664656005568.jpeg
User avatar by Explorer
  • 77 Views
  • 0 replies
  • 0 helpful

Ability to flag a message from APP

This is needed in order to go back to a message at a later time to answer a question or deal with an issue. Messages are forgotten after reading them, sometimes, so this is needed. I can see a flag on a message, after placing it in the message from m...

Most Marked as Helpful Authors