Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Log in verification

My sister and I share a acct, and everytime my sister tried to log in , the 2 step verification sends the code to my phone, Is there any way to turn the 2 step verification off, or does anyone have any suggestions???? Thank you so much

Shipping policy and return policy causing issues when creating a new listing on Android mobile app

This has been a problem in the past, then was fixed for quite a while, now it's back again. Whenever I go to list something, I usually search for the item first, find someone who has a similar item for sale, scroll down to the bottom and select sell ...

Custom Label (SKU) issues mobile app Android

I do not have the Custom Label (SKU) option when I list a item either on the desktop or mobile app. I can go back on the desktop and go to active listings and scroll over to the Custom Label (SKU) after I have made a listing and able to edit to add t...

There's a menu for Purchased Items, it would be very useful to be able to manually mark these items

There's a menu for Purchased Items, it would be very useful to be able to manually mark these items as "Delivered/Received", in the same way you can mark items as "Despatched/Collected". This would really help to keep a track of items delivered, or N...

Saved searches totally broken in new app

I have 197 saved searches. The new "saved search" UI totally broke them. 90% of the time I go to "Saved Searches" on either my iPhone or iPad app, I get an error saying "OOPS! Something went wrong. Please try again later." This happens on both my iPh...

Offers not eligible

Says I have offers available to send people but when I click on it, says no offer eligible this has been ongoing for months with no resolution

User avatar by Rising Star
  • 140 Views
  • 2 replies
  • 0 helpful

My Ebay

Please bring back New and Used in the Search/Filter Section. 

Revise All Products, Crashes App on IOS

Running IOS 16 and Latest App versionHi Every time with any product the App crashes out when using the various ways to revise a product. Happens on previous versions of the App and IOS. After an updating the app sometimes the Revising works one time ...

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User avatar by Pathfinder
  • 108 Views
  • 1 replies
  • 0 helpful

Printer-Friendly Support on ios

I'm not seeing an option to print, or do a printer-friendly page/save a pdf with the order details. Is that on the ios app and if not can that be done for ios? That would be really helpful, and allow it to be shared/saved. I always have to go to the ...

Saved search glitch with newest update

The latest update has messed with the ordering of my saved searches. I usually sort in order of last viewed, but since the update, even if I choose that option, it doesn’t sort in that order. I’m sure it’s not, but the order seems random. It’s not a ...

User avatar by Explorer
  • 109 Views
  • 1 replies
  • 0 helpful

iOS app - new Order Details page (Fall 2022)

@mobile_feedback devon@ebay elizabeth@ebay I'm going to be honest and say that I find the app non-functional when it comes to 99% of listing and selling tasks (especially for sellers like me that use variations - I can't even make a quantity adjustme...

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