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Trying to find previous buyer - Sailmstr

Last year I sold a DJI Inspire 1 drone to a buyer with username SailMstr. I recently found additional new in box propellers and a new in box battery for that drone. Would like to make contact with that buyer to offer him the items first before postin...

Printify shop connection overrode my shipping and payment options

Uh what a mess. They did not apply their rule to new listings from them but also my own :(. How to block this from happening?

i cant promote my listings!!!

I used to be able to promote my listings (helped with views watchers etc) but the promotion option won't even appear (on desktop or mobile). I understand that having a selling history helps with being able to promote, however, I HAVE A SELLING HISTOR...

Resolved! Help with Seller Hub - Unable to Resize Columns?

Hi, it used to be that you could adjust the width of columns under the Seller Hub. Yesterday, I noticed that all of my columns looked funky. I hovered in between columns, trying to adjust them like I usually do. The option has disappeared! Is this ha...

Revisions to listings not updating

After a revision has been made and submitted to a listing description, the updates are not being shown. I can see it on the preview page but after submitted it has not updated. Anyone else experiencing this?

QR code link directly to sellers store (or page) (not the shipping QR label, this is different)

In December 2021- I come across an option that said "create a QR code for your stores page", I selected it, saved the pdf that worked, (it would literally take you straight to my store), I am NOT referring to the shipping label QR's-those are complet...

How or where to report a technical issue?

How or where do we report a tech issue?

Cant get access to Seller Help feedback Screen - Almost instant redirection to "help home" window

Whenever i type this link "https://www.ebay.com/sellerhelp/feedback" , that should redirect to negative feedback remotion request, the usual screen dont show up and after 2 or 3 seconds it redirects to the "Help home window"... Is that to say, i cant...

Why is a potential buyer being told they have to pay immediately on Buy It Now?

I have a buyer who wants to purchase an item I have on auction with a BIN price. I told her she could pay in 4 days and I do not have the immediate payment radio button on. Why is she being told she has to pay right away when she goes to purchase the...

list it now button locks up

OK I have had ths problem for months sometime I can list 1, 2 maybe 6 items then it starts locking me out? Tech support told me to try different browsers and incognito, but nothing worked! Now they tell me to download the app on my laptop but cant ca...

shipping discount: You may want to check

You may want to check your settings on this if you elected to not give away your discount. I woke up this morning and mine was switched even thought I responded that I didn't want to give mine away. Ebay is working on refunding my account on sold ite...

Combined purchases

Hi ebayers,I have 'Allow buyers to send one combined payment for all items purchased' deselected in shipping preferences, but a buyer has been able to combine postage at checkout. How can I stop buyers from doing this?The particular buyer combined th...

Using variation

Is there a way when using variations in selling to also have the ability to offer a buyer the option to purchase the whole set as a "buy it now" ?

I am receiving messages from "Your dedicated eBay Account Manager" wondering if this is scam

Hi, I started receiving messages from a dedicated account manager saying as below. Is this a scam, is anyone receiving and using this service? Thanks in advance. Harun----------------------------------------------------I hope this email finds you wel...

Issues are piling up!!!

I give up trying to list anything...it is such a mess now it is not funny...Compat chart gets death spiral intermittently., trying to post new live listings...maybe get 2 done and then death spiral there and we looked everywhere...have a buyer whom a...