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Forum Posts

Send buyer an invoice

I need to send a buyer an invoice for an item that was refunded because it was lost but it arrived late. How do I send a invoice for the buyer to make payment

User avatar by Enthusiast
  • 24 Views
  • 1 replies
  • 0 helpful

sellers

why can sellers list an item, then after you pay and are waiting for delivery it doesn"t come. admittedly, I get my money returned, but why are they allowed to post and acceptour bid, then NEVER ship the item?This happens frequently and it is very fr...

User avatar by Explorer
  • 40 Views
  • 2 replies
  • 0 helpful

Why can’t I get the emails to stop??!

Several times a day, I get emails regarding cell phones for sale by various sellers. I bought a cell phone recently from a different website after exploring options on eBay.Clearly, eBay knows this and is sending me ads. I wouldn’t even post this her...

Broken - telling me go to USPS for refund?

Hi — my item arrived from the seller, but it is broken (it’s a glass ornament). Is it my responsibility to get a refund from USPS? That’s what they’re telling me. Honestly, I suspect this is fraud. What prevents a seller from sending a broken item an...

User avatar by Adventurer
  • 156 Views
  • 13 replies
  • 0 helpful

Seller didn’t refund

 Hello, I bought this lipstick and the seller has not returned my money yet, and after two days I bought the same lipstick again, the seller has not returned my first payment yet.Item number is : 395128821980

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ebay data

Hi everybody having trouble for a couple of day's now all my purchaces have dissapeared from my profile desk top version good news is if you can call it that ebay app is working as it should tried to get in touch for some help all i am getting is the...

Kelvin

Quiero un reembolso el vendedor no me responde

User avatar by Explorer
  • 11 Views
  • 0 replies
  • 0 helpful

customer damaging an item and then wanting a refund

shipped a magazine to a customer with a cardboard cover front and back, when it arrived at the location, the customer claimed that the front cover and back cover had separated from the rest of the book. It was not shipped that way!

Feedback

I've had over 1,000 transactions. I've left 2 negative feed backs. One was just recently. I just noticed the recent negative feed back was not on the sellers web-site feed back list. What is the point of writing feed back if it's not going to be prin...

User avatar by Pathfinder
  • 16 Views
  • 1 replies
  • 0 helpful

Sale canceled

My sale was canceled by eBay for my protection. Will my listing automatically go back up or do I have to re-list it myself.

Item not receive

Please, sir, I have issue with buyer. I buy one atom, and I pay already, but They item didn’t send me, so please call me and send me your contact number to talk with you guys. Thank you so much

User avatar by Explorer
  • 12 Views
  • 1 replies
  • 0 helpful

eBay help

Is there another way to contact eBay regarding a refund that I haven’t received? When I go to my purchases page, click on the item, click on more actions, write out the issue on the “haven’t received refund” I click send and it gives me an error mess...

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